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Field Service Engineer - Medical Devices
Field Service Engineer - Medical DevicesTresp Recruitment • NZ
Field Service Engineer - Medical Devices

Field Service Engineer - Medical Devices

Tresp Recruitment • NZ
19 days ago
Job description
  • Join a global leader in medical devices in 2026
  • Be the go-to technical expert for hospital customers across Auckland
  • Access world-class training and clear career progression opportunities
  • A global leader in medical devices is seeking experienced Field Service Engineers to join its Auckland based technical services team in 2026.  This is an excellent opportunity for engineers with strong troubleshooting skills who thrive in hospital environments and enjoy delivering high-quality technical support that directly impacts patient care.

    Key Responsibilities :

    • Provide field service engineering support for medical devices across an assigned territory
    • Install, commission, service, maintain, and repair medical equipment
    • Deliver on-site and remote technical support to hospitals and clinical customers
    • Perform preventative maintenance, fault diagnosis, and corrective actions
    • Respond to emergency service calls and manage service priorities effectively
    • Maintain accurate service documentation, work orders, and reports in a Service Management System
    • Build trusted relationships with clinicians, nurses, biomedical engineers, and hospital stakeholders
    • Manage customer expectations and drive high levels of customer satisfaction
    • Manage allocated tools, spare parts, and inventory, including audits
    • Participate in incident investigations, clinical trials support, evaluations, and regulatory testing
    • Complete required product, safety, and compliance training
    • Ensure compliance with health, safety, environmental, and regulatory standards
    • Communicate service issues, trends, and improvement opportunities to management
    • Skills & Experience

    • Bachelor’s Degree or Diploma in Engineering, Biomedical Engineering, Electronics, Mechatronics, or a related field
    • 2+ experience in a Field Service Engineer, Service Engineer, or Technical Support Engineer role within the medical device or healthcare technology industry
    • Strong troubleshooting, fault-finding, and root-cause analysis skills
    • Experience working in hospital and clinical environments
    • Excellent communication and stakeholder management abilities
    • Ability to manage a service territory independently and prioritise competing service demands
    • Customer-focused mindset with a strong commitment to service excellence
    • Willingness to travel, including short-notice travel
    • What’s On Offer

    • Competitive remuneration package
    • Comprehensive onboarding and manufacturer-led technical training
    • Ongoing career development and progression opportunities
    • Supportive, patient-focused culture with strong mentorship
    • Opportunity to work with industry-leading medical technologies
    • Apply now or contact  Kelly  at

    • or  +
    • (from 12th January 2026) for a confidential discussion.
    • Please note : Our offices will be closed from  22 December to 5 January  for the Christmas break. Applications will be reviewed upon our return - thank you for your patience.

      We wish you a Merry Christmas and a Happy New Year, and look forward to connecting with you in 2026.

      TRESP Recruitment is a highly specialised business, recruiting across Innovative technologies within Healthcare and Medical Devices. Your dedicated consultants are experienced in their space and will provide highly specific information and understanding of the positions they work on. This is one of many opportunities in healthcare sales, marketing, and operations positions currently available across Australia and New Zealand. Please visit

    • / for more information relating to current vacancies.
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    Field Service Engineer • NZ

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