Application Specialist - Digital Workplace

KiwibankWorkFromHome, Canterbury, New Zealand

3 hours ago

Job description

Application Specialist - Digital Workplace

Are you passionate about enabling a modern digital workplace? As our Application Specialist, you’ll play a key role in supporting and evolving the platforms that underpin Kiwibank’s employee experience. You’ll work hands-on with a range of technologies, collaborating with internal teams and external vendors to deliver secure, stable, and future-proofed digital environments. You’ll be responsible for supporting existing systems, leading new technology deployments, and acting as a technical liaison across the business. Your proactive approach to application support and troubleshooting will help keep our mission-critical systems running smoothly in a fast-paced environment.

Key role responsibilities

Business Alignment & Improvement : Align business needs with tech capabilities, identify opportunities to improve system performance, processes, and user experience across core systems.
Technology & Innovation : Stay current with emerging tech, bring fresh thinking, and deliver secure, reliable, user-friendly solutions that support our people and customers.
Collaboration & Leadership : Build strong stakeholder relationships, take ownership of initiatives, and contribute to a culture of collaboration, knowledge sharing, and continuous learning.
Capability Uplift : Mentor others, support team capability growth, and actively contribute to our Product practices.

Key skills and experience we’re looking for

Strong project experience and stakeholder management, with proven business engagement skills.

Experience using ADO (Azure DevOps) or Jira, and ticket management tools (ideally ServiceNow). Experience as a System Admin or Engineer ideally in an enterprise-scale environment.

Knowledge of endpoint management, including Windows 11, Microsoft Intune and Mobile Device Management (MDM), core infrastructure tools and services, including Active Directory and Entra ID (Azure AD).

Proven ability to work collaboratively in an Agile DevOps team, with a focus on continuous improvement.

Experience supporting production systems, including incident response and root cause analysis.

Familiarity with capacity planning, application performance tuning, and security hardening.

Comfortable working with documentation, change control processes, and maintaining institutional knowledge.

Bonus

Azure Virtual Desktop (AVD) and Windows 365 (W365)

Understanding Conditional Access (CA) policies, Microsoft Configuration Manager (SCCM / MECM)

Basic PowerShell or scripting knowledge

Benefits & working culture

We offer flexible working options and wellbeing days. Our benefits include health and life cover, discounted banking, insurance products, and an excellent package for new parents. We are a certified B Corporation, a Pride Pledge partner, the first bank in Aotearoa to receive the Gender Tick, and an accredited Living Wage employer. We also provide one wellbeing day per quarter to support our people to bring their best selves to work.

We are an equal opportunity employer and welcome applications from all suitably qualified persons. Tono mai | Apply Now. We will be reviewing applications throughout the advertising period, and we reserve the right to withdraw the ad at any time. Applications close Tuesday 4th November midday. Please note : due to a high volume of applications, there may be a delay in our response. Recruitment agencies : We’re not seeking support at this stage.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Banking

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Digital Specialist • WorkFromHome, Canterbury, New Zealand