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Technical Claims Consultant
Technical Claims ConsultantGraham Consulting • Auckland, Auckland, New Zealand
Technical Claims Consultant

Technical Claims Consultant

Graham Consulting • Auckland, Auckland, New Zealand
30+ days ago
Job description

Our client, a trusted leader in the insurance sector, is seeking an experienced Technical Claims Consultant to join their high-performing team. If you are passionate about managing complex commercial property claims and providing exceptional service, this could be your next career move.

About the Role :

You will be responsible for managing a portfolio of large and complex commercial property claims, including material damage, business interruption, and engineering claims. Working predominantly within the broker-intermediated market, you will ensure claims are handled efficiently, professionally, and in line with best practice and delegated authority.

Key Responsibilities :

  • Manage claims with a technical, solutions-focused approach in accordance with best practice guidelines.
  • Maintain strong, proactive relationships with customers, ensuring expectations are well managed and outcomes are delivered.
  • Foster collaborative internal and external partnerships to support successful claim resolution.
  • Identify and drive opportunities for continuous process improvement to enhance service delivery.

About You :

  • 5+ years of experience managing large and complex commercial property claims, including material damage, business interruption, and engineering losses.
  • Proven expertise working within the broker-intermediated market is highly desirable.
  • Strong technical capability, excellent relationship management skills, and a customer-centric mindset.
  • A proactive, solutions-oriented attitude with a focus on continuous improvement.
  • Why Join?

    You’ll be part of an organisation that values professional development, innovation, and collaboration. This is a fantastic opportunity to bring your expertise into a dynamic environment where your skills will be recognised and rewarded.

    Apply Now

    To apply for this position, or for more information please submit your information and CV to the Recruiter below;

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    Technical Consultant • Auckland, Auckland, New Zealand

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