Customer Service Representative

Direct message the job poster from PERSOL APAC

Part-time hours – Permanent 1 pm to 5 pm Monday to FridayOn-site - Mt. Wellington

About the company

Our client is passionate about helping people save money while enjoying fantastic discounts!

They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies.

This is only a part-time role, so if you are looking for full-time hours, this may not be the job for you.

I am saving you time with the application process!

The Opportunity

Do you thrive in a customer-focused environment?

Are you detail-oriented with excellent communication skills?

This is your chance to be the friendly voice of the company!

As a Customer Service Representative, you'll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards.

Your keen attention to detail will help maintain the company's high service standards.

Key responsibilities :

Handle customer inquiries via phone and email with professionalism and efficiency

Process applications and ensure accurate data entry

Resolve customer concerns quickly and effectively

Assist with daily marketing activities via email, phone, and SMS

Flexible to take up more responsibilities assigned by the manager

Who are we looking for?

Previous customer service is a plus

Pro-active and organised with great attention to details

Well-versed with MS Office

A customer-centric professional with a strong focus on delivering exceptional services.

The team loves to laugh, Humor is Welcomed!

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Customer Service, Accounting / Auditing, and Other

Industries

Human Resources Services, Oil and Gas, and Staffing and Recruiting

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