First-Line IT Support Analyst - Service Desk Flexible Hours

A government organization in New Zealand is seeking an IT Service Desk Analyst to provide first-level support in a fast-paced environment. Responsibilities include troubleshooting, ticket management, and enhancing customer service standards. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to thrive under pressure. This position offers competitive salary and benefits including annual leave and flexible working arrangements.

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