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Financial Support Assistant
Financial Support AssistantNew Zealand Government • Auckland, Auckland, New Zealand
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Financial Support Assistant

Financial Support Assistant

New Zealand Government • Auckland, Auckland, New Zealand
5 days ago
Job description

New Zealand Police is working with the community to make New Zealanders be safe and feel safe.

With over 16,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver and achieve long-term change.

Financial Support Assistant

  • Based in Auckland
  • Band C
  • Police Employee
  • Permanent, full time
  • Multiple positions available
  • JR

Mo te tunga | About the role

The Financial Crime Group (FCG) is made up of the Financial Intelligence Unit (FIU), Asset Recovery Units (ARU), Money Laundering Teams (MLT) and Virtual Assets Team (VAT) with a presence across all Districts.

The purpose of the FCG is to investigate and deny criminals the opportunity to benefit from their offending or the ability to re-invest in criminal activity.

The restraint and forfeiture of significant cash and assets derived from criminal activity is now acknowledged as one of the key success measures related to serious criminal investigations.

Working as part of a dedicated, mixed-capability team, the Financial Support Assistant provides key administrative support to the financial specialists across ARU and MLT.

In this role you will utilise your strong timekeeping and organisation skills to create, manage and file critical financial documents, including Excel spreadsheets, invoices and financial records, to support ongoing Police investigations and office functions.

In addition, you will assist with the transcription of intercepted communications and the collection and collation of intelligence, therefore strong written English language skills and good typing speeds are essential.

Key Accountabilities :

  • Maintain all records, resources and databases, ensuring they are kept up to date and neatly managed in accordance with unit / team policy.
  • Assist with file management processes including data entry, disclosure and exhibit disposal
  • Ensure all service requests and complaints are met with a professional, customer focussed and timely response.
  • Contribute to the assessment of customer needs, analysing customer satisfaction, identifying issues, and developing and implementing appropriate strategies.
  • Provide secretarial support to supervisors, managers and group activities as required.
  • Take a constructive approach to team efforts and proactively supports other team members where possible.
  • He aha taau e kawe mai | What you'll bring

    Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

    To be successful in this role, you will require the following :

  • Strong written and oral communication skills with the ability to comprehend and interpret legal, financial and technical language.
  • Strong critical thinking and problem-solving skills and able make sound decisions and judgement, even when under pressure.
  • Able to manage time, priorities and responsibilities for yourself and others.
  • Happy to ask for clarity and support when required.

  • Experience to apply creative and diverse thinking and show initiative.
  • Ability to manage own health, waiora (well-being) and resilience.
  • Enthusiasm for development and keen to identify opportunities to develop our own skills, knowledge and experience
  • Whakaritenga motuhake | Special requirements

  • This role is based in the Auckland area.
  • Applicants must be able to commit to a 37.5 hour, Monday – Friday work week in an open plan office.
  • This role is Individual Contributor / Emerging Leader level.

    You can refer to Indicators for Success for further information on the requirements

    To view the position description for this role please copy and paste this link into a new browser :

    Mo tatou | About us

    New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.

    It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.

    Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

    Your development is highly valued at NZ Police.

    Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level.

    We work hard to match you with work that will both play to your strengths and challenge you in new ways.

    The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities.

    Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

    To view more detailed information about our recruitment process along with further details about requirements please click below link :

    Applicant Information Pack (External)

    Tono inaianei | Apply now

    If this position sounds like you, click apply now and submit a tailored CV.

    You will be required to submit an application form.

    Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

    For further information on the application process, please copy and paste this URL :

    All applications must be submitted online and will not be accepted directly via email.

    All applicants must have the right to work in New Zealand.

    Utu a-tau | Salary

    This position is covered by a collective agreement and salary will commence between $63,526 and $66,312 dependent on skills and experience relevant to the role.

    If you are an internal applicant, you must apply internally through the police system.

    You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

    Please note : Deadline for applications is 5 : 00 pm on Tuesday 9th December

    Applications may be reviewed prior to the close date as well as contact made with candidates.

    If you have any questions about this vacancy, please contact

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    Assistant Support • Auckland, Auckland, New Zealand

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