Team Coordinator

North Island - Wellington – Wellington Central, North Island

Location

Wellington Regional Hospital / Kenepuru Hospital

Contract

12 months fixed-term, full-time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking a Team Coordinator to join our Ward Administration Team which supports a patient’s journey from pre‑admission through to discharge.

The Team Co‑ordinator takes an organisational view and ensures that all processes are standardised across all wards. With their Team Leader, they coordinate the team and ensures that ward administration staff provide a customer focused, efficient service to patients, relatives and clinical teams.

This is a full‑time position, fixed‑term to January 2027. The full salary range is $78,614 - $89,491 per annum.

About the Team

Our team is multi‑cultural, diverse, fun and hard working. We take pride in focussing on our patient’s journey where every day is unique.

The Ward Administration Team Co‑ordinator position sits within the Patient Administration Service (PAS). There are six teams within PAS who collectively manage the provision of a centralised administration service to clinical areas covering reception, outpatients, wards and the call centre.

The Ward Administration Team is responsible for managing the validation of patient information, the admission and discharge process as well as general enquiries relating to patients in the wards. Our team also liaise with clinical staff to ensure that patient throughput is managed effectively, and administration support is provided promptly. Our work is significant because we are pivotal to the day‑to‑day running of the ward.

About you

You will be able to deal with ambiguity, working in an everchanging environment and comfortably handle risk and uncertainty. Supervisory experience is essential, as well as the ability to work independently and as part of a team. It is important you have excellent communication skills with an ability to communicate with members of the team or the public - including those who are distressed or angry.

• Strong decision‑making skills and attention to detail
• Good Microsoft Office Suite computer skills particularly excel
• Effective time management skills and ability to meet delivery of commitment.
• Self‑motivated and self‑aware
• Exposure in working with cultures other than their own
• Knowledge of the Privacy Act and other legislation protecting confidentiality
• Perseverance and Commitment

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is ’the weaving of wellness’. We’re dedicated to ensuring excellent healthcare for the people of Aotearoa / New Zealand.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.

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