Account Director

OverviewJoin one of Aotearoa's fastest-growing digital agencies and help shape the future of digital customer experiences.

Flight Digital is seeking an Account Director to join our team in Tamaki Makaurau.

With nearly 30 specialists across strategy, design, development, and marketing, we deliver high-impact digital experiences for well-known brands, the largest not-for-profit portfolio in the country, and an expanding client base across Australia and EMEA.This pivotal role sits in a team that's continually evolving, experimenting with smarter, sharper solutions for marketing websites, digital platforms, and customer journeys.

We're looking for someone who understands what great digital customer experience looks like and thrives on working with cross-functional teams to make it real.What you'll doLead multi-disciplinary digital accounts from strategy through delivery and optimisationBuild trusted relationships with senior clients and guide them through experience design, platform development, and digital marketingDeliver projects that are commercially viable, creatively excellent, and built for long-term successHelp lead digital transformation and optimisation across the full customer experienceCollaborate with designers, strategists, developers, and marketers to craft best-in-class experiences across front-end, back-end, and content platformsOwn a commercial portfolio, contributing to Flight's ongoing growth in New Zealand and abroadWhat you'll bringProven experience managing digital accounts or specific CRO / Performance Marketing and client management rolesA solid understanding of the digital customer journey across UX, tech, content, and marketingStrong commercial acumen, confident project scoping, and great instincts for client successA collaborative mindset and genuine respect for the craft of othersCuriosity, adaptability, and a drive to stay ahead of the curve in digitalOur values in actionAt Flight, we are grounded in kaupapa Maori values that guide how we work, how we lead, and how we grow : You build respectful, honest relationships with clients and your team, creating safe spaces for great work to happen.You bring clarity, collaboration, and shared purpose to every partnership.You stay focused on what matters, aligning strategy, delivery, and outcomes.Kaitiakitanga – Building with Responsibility You lead with integrity, care for the long term, and do what's right even when it's hard.Why Flight?

You'll join a values-led, high-performing team in a period of growth and transformationYou'll work on front- and back-end development projects, marketing websites, and customer experience platforms that make a real impactYou'll partner with some of Aotearoa's most recognised brands, and help us grow into new markets across Australia and the UKYou'll be part of a team that's always pushing for better, combining creativity, tech, and strategic thinking to deliver truly modern digital experiencesYou'll have space to lead, grow, and do work you can be proud ofInterested candidates should contact

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