Counselor

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Responsibilities :

Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related

Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client's EAP

Provide excellent clinical services and embrace TELUS Health's culture of continuous learning

Manage the administrative requirements as dictated by TELUS Health clinical models.

Core Qualifications and Skills :

Degree in Counselling, Psychology, or Social Work

Professional College membership or registration with a mental health association

Minimum five (5) years post-graduate counselling experience with multiple populations

Ability to set short term objectives and use a solution focused approach

Ability to clinically manage high-risk cases, including clients who are a threat to self or others

Able to work with individuals, couples and families and good knowledge of community resources

Excellent time-management skills with the ability to handle a large volume of clients

Excellent verbal and written communication skills

Must be flexible to work days and evening shifts

EAP industry experience is an asset

Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct

Basic knowledge of computer systems is an asset

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function :

Consulting, Customer Service, and Health Care Provider

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