Platform Specialist

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow : connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Are you passionate about ensuring the reliability, performance, and innovation of enterprise platforms? Do you enjoy solving complex problems and working across data, applications, and infrastructure? If so, we have an exciting opportunity for you to join Mercury as a Platform Specialist within our Generation delivery team.

In this hands‑on role, you’ll provide technical expertise, configuration, and operational support for Mercury’s Generation platforms. You’ll play a key role in maintaining the stability and security of critical systems, while also helping to design and implement improvements that drive efficiency, automation, and innovation.

This role offers the best of both worlds, combining engineering, data, and technology, where you’ll be exposed to a wide range of applications, integrations, and cloud technologies. We’re looking for someone who’s curious, analytical, and proactive, with a can‑do attitude and a continuous improvement mindset. We’ll invest in your growth and development, giving you opportunities to deepen your technical skills and broaden your platform experience.

There is flexibility for this role to be based in Rotorua or Hamilton.

Key Responsibilities

• Support and maintain technology platforms that underpin electricity generation and wholesale operations.
• Deliver solutions, configurations, and platform improvements as part of an agile delivery team.
• Manage and maintain the operational health, stability, and security of assigned platforms.
• Analyse and troubleshoot performance, latency, and routing issues across applications and networks.
• Work with stakeholders to grow platform capabilities, resolve issues quickly, and ensure systems meet business needs.
• Drive improvements through data insights, automation, and innovative use of AI and modern cloud practices.
• Collaborate with vendors, business users, and technical teams to ensure smooth platform operations.
• Travel to Mercury Generation sites as required to expand platform capabilities and build strong stakeholder relationships.
• Strong experience supporting and configuring enterprise business systems and platforms.
• Broad understanding of applications, networks, and infrastructure performance.
• Excellent communication skills and ability to build rapport with a wide range of stakeholders.
• A proactive, analytical mindset and commitment to continuous improvement and quality outcomes.

Additional Skills and Experience We Value

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

Every voice has its place – and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.

Please click 'apply' to submit your application. If you require accessibility or assistance support from us during the application and selection process, please reach out to . Please do not apply via this email address.

A full position description is available below. Applications close Thursday, 20th November at 5 : 00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.

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