Talent.com
Aftersales E-Commerce Specialist
Aftersales E-Commerce SpecialistTrimax • Tauranga, Bay of Plenty, New Zealand
Aftersales E-Commerce Specialist

Aftersales E-Commerce Specialist

Trimax • Tauranga, Bay of Plenty, New Zealand
2 days ago
Job description

Join a Global Leader in Commercial Mowing Innovation

Trimax Mowing Systems is a rapidly growing New Zealand company and a globally recognised leader in commercial mowing equipment. For over 40 years, we’ve proudly designed, manufactured, and distributed world-class mowing systems built on innovation, reliability, and exceptional performance. With operations across New Zealand, Australia, the UK, and the USA, our commitment to excellence and a customer-first approach have made Trimax a trusted name worldwide.

As we continue to grow our digital and aftersales capabilities, we’re looking for a driven Aftersales E-Commerce Specialist to take ownership of our online parts business - ensuring customers experience the same Trimax quality online as they do in the field.

Your Role

The Aftersales E-Commerce Specialist drives the growth of Trimax’s digital parts business by managing the commercial performance and daily operations of our webshop. You’ll ensure customers can easily find, understand, and purchase genuine Trimax parts online - while collaborating closely with Aftersales, Marketing, and Systems teams to optimise data accuracy, logistics, and customer experience.

This role blends commercial ownership of e-commerce with coordination and insight - guiding the work of internal web and data specialists to deliver a seamless, scalable digital platform for our customers.

Key Responsibilities

Webshop Operations & Conversion

  • Manage daily webshop operations, including item listing standards and process, promotion planning, and customer experience.
  • Recommend navigation, search, and checkout improvements to drive conversion and sales growth.
  • Analyse sales data and behavior to organize enhancements that increase online revenue.

Campaigns, Promotions & Visibility

  • Plan and execute seasonal campaigns, promotions, and bundled product offers.
  • Align online activity with seasonal marketing campaigns and product launches across various markets.
  • Collaborate with the Digital Product Manager on digital advertising, PPC, SEO, and content optimisation.
  • Product Listings, Packaging & Content

  • Maintain accurate, engaging product listings with optimised descriptions and imagery, prioritizing highest selling items.
  • Lead collateral, packaging and kitting initiatives that improve sales efficiency and customer satisfaction.
  • Ensure product data and technical information are accurate and customer-focused.
  • Work with Trimax Data Specialists to maintain automation and ERP synchronisation.
  • Improve freight, delivery, and stock visibility across the webshop.
  • Verify data quality and coordinate fixes where needed.
  • Track webshop performance, customer behaviour, and campaign results.
  • Partner with the Sales & Service Operations Specialist to build dashboards and identify actionable insights and lead local market discussions with Parts and Aftersales Managers.
  • Research trends and contribute to UX testing and ongoing improvement initiatives.
  • Cross-Functional Collaboration

  • Work closely with Marketing, Aftersales, Engineering, and Finance teams to align pricing, content, and strategy.
  • Train regional teams to support digital sales and e-commerce processes.
  • About You

  • Proven experience in e-commerce or digital sales environments (3–5 years preferred).
  • Strong commercial acumen and an understanding of online merchandising and conversion optimisation.
  • Confidence using analytics to drive improvements in performance and customer experience.
  • Experience with ERP-connected e-commerce platforms (e.g. Magento, Shopify, D365).
  • Excellent collaboration, communication, and problem-solving skills.
  • A proactive, detail-oriented mindset and a passion for continual improvement.
  • Experience in manufacturing, parts, or mechanical industries will be an advantage.
  • Why Trimax

    At Trimax, we don’t just build mowers - we build lasting partnerships and pride ourselves on engineering excellence. You’ll be joining a dynamic, supportive, global team where innovation, collaboration, and personal growth are encouraged. This is a full-time role based in our Tauranga office, with opportunities to work closely with and array of teams to make a visible impact on our digital transformation.

    Ready to Apply?

    If you’re ready to combine your e-commerce expertise with a hands‑on, globally connected business, we’d love to hear from you. Join Trimax and help shape the future of digital customer experience in our industry.

    #J-18808-Ljbffr

    Create a job alert for this search

    Specialist • Tauranga, Bay of Plenty, New Zealand

    Related jobs
    Remote Advertising Sales Pro - Flexible, Growth-Driven

    Remote Advertising Sales Pro - Flexible, Growth-Driven

    Jumping into the Dream Life • Tauranga, Bay of Plenty, New Zealand
    A forward-thinking personal development company in New Zealand seeks an Advertising Sales Representative.This role offers the flexibility to work remotely with a supportive community dedicated to h...Show more
    Last updated: 14 hours ago • Promoted • New!
    Senior Cloud Platform Specialist

    Senior Cloud Platform Specialist

    Datacom • Tauranga, Bay of Plenty Region, NZ
    Quick Apply
    Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.Senior Clo...Show more
    Last updated: 30+ days ago
    Senior Cybersecurity Architect

    Senior Cybersecurity Architect

    Datacom • Tauranga, Bay of Plenty Region, NZ
    Quick Apply
    Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.We are loo...Show more
    Last updated: 19 days ago
    Broker Support Specialist - Insurance Services

    Broker Support Specialist - Insurance Services

    Greenlight Insurance Brokers Limited. • Tauranga, Bay of Plenty, New Zealand
    A dedicated insurance brokerage in Tauranga is seeking an experienced Broker Support to ensure seamless service for clients. The role requires a minimum of three years in a Broker Support position a...Show more
    Last updated: 14 hours ago • Promoted • New!
    Graduate Web App Developer – MEAN / ELK, Agile, Remote

    Graduate Web App Developer – MEAN / ELK, Agile, Remote

    Prosple • Tauranga, Bay of Plenty, New Zealand
    A renowned technology company in Christchurch seeks a Graduate Web Application Software Developer to build innovative network management software. In this collaborative Agile environment, you will d...Show more
    Last updated: 14 hours ago • Promoted • New!
    GenAI Specialist - Lead Consultant

    GenAI Specialist - Lead Consultant

    Theta • Tauranga, Bay of Plenty Region, NZ
    Quick Apply
    We are a highly regarded, New Zealand owned technology company.We offer a creative and stimulating work environment and we value and respect inclusivity and diversity. About this role | Mō tēnei tūr...Show more
    Last updated: 26 days ago
    Business Development Manager - Field based

    Business Development Manager - Field based

    Kings Recruitment Ltd • Tauranga, Bay of Plenty, New Zealand
    Set yourself up NOW for a Great start to 2026! This one is a WINNER!!!!.Our client is a well-recognized, 100% Kiwi-owned Service Industry leader, with a proud history of delivering exceptional outc...Show more
    Last updated: 30+ days ago • Promoted
    Senior Web Engineer - React / Node, Cloud & DevOps Leader

    Senior Web Engineer - React / Node, Cloud & DevOps Leader

    Robotics Plus Ltd • Tauranga, Bay of Plenty, New Zealand
    A leading robotics organization in Tauranga seeks a Senior Software Engineer to join their Web team.This role focuses on software development, implementation, and mentorship while ensuring security...Show more
    Last updated: 14 hours ago • Promoted • New!
    Market Manager : Lead Fresh Sales & Grower Partnerships

    Market Manager : Lead Fresh Sales & Grower Partnerships

    T&G Global Limited • Tauranga, Bay of Plenty, New Zealand
    A leading fresh produce company is seeking a dedicated Market Manager in Tauranga to lead their sales and operations team. The role requires driving sales growth and maintaining strong relationships...Show more
    Last updated: 14 hours ago • Promoted • New!
    New Business Consultant

    New Business Consultant

    C200 Heartland Bank Limited • Tauranga, Bay of Plenty, NZ
    We're looking for passionate New Business Consultants to join our energetic Reverse Mortgage team.You'll deliver exceptional service to prospective reverse mortgage customers across New Zealand, gu...Show more
    Last updated: 21 days ago
    Growth-Minded B2B Account Manager – Bay of Plenty

    Growth-Minded B2B Account Manager – Bay of Plenty

    NZ Safety Blackwoods • Tauranga, Bay of Plenty, New Zealand
    A leading safety supplies provider is looking for an Account Manager in Tauranga to oversee sales for a customer portfolio in the Bay of Plenty. This role requires strong organisational and analytic...Show more
    Last updated: 14 hours ago • Promoted • New!
    Market Growth Leader - Fresh Produce Sales & Operations

    Market Growth Leader - Fresh Produce Sales & Operations

    T&G Global Limited • Greerton, Bay of Plenty, New Zealand
    A leading fresh produce company in New Zealand is looking for a Market Manager to lead their sales and operations team.This role focuses on driving sales growth, maintaining customer relationships,...Show more
    Last updated: 14 hours ago • Promoted • New!
    Real Estate Sales

    Real Estate Sales

    REAP Recruitment • Tauranga, Bay of Plenty, New Zealand
    Raine & Horne are looking for New & Experienced Real Estate Salespeople.Be rewarded for your hard work and success and Apply Now!. Are you a person who has the potential to be a Superstar Salesperso...Show more
    Last updated: 30+ days ago • Promoted
    Marketing Specialist

    Marketing Specialist

    Vision Consulting NZ • Tauranga, Bay of Plenty, New Zealand
    Primary address of work : 141 Cameron Road, Tauranga.Employment type : Permanent full time / Fix Term full time.Minimum hours per week : 30 hours a week. Maximum hours per week : 60 hours a week.Minimum...Show more
    Last updated: 1 day ago • Promoted