The Retail Sales Assistant is responsible for ensuring the store is presented in an appealing manner at all times, thereby encouraging customers to make purchases. They are also responsible for handling all customer enquiries / complaints and using their product knowledge and customer service skills to make sales and encourage repeat business.
Responsibilities :
- Effectively resolve all customer-related enquiries / complaints when able to and escalate issues to management when required
- Follow instructions of manager and senior team members
- Assist in other departments when required at the direction of the manager
- Adhere to the food safety policies and guidelines
- Assist in ensuring deliveries are unloaded in a timely fashion
- Enhance the image of the store by implementation of agreed standards of display and presentation of stock
- Ensure the appropriate stock rotation policy is adhered to
- Ensure the aisles are kept clear of rubbish and blockages at all times, allowing for clear customer access
- Process all customer orders as per company guidelines
- Complete housekeeping / cleaning responsibilities
- Serve customers and collect payment
Requirements :
Experience in Customer ServiceExcellent customer service and selling skillsGood interpersonal and communication skillsNumerical abilities and cutting accuracyUp-selling and add-on selling skillsPoint of Sale systems experienceAbility to work alone and as part of a teamMinimum Level 1 QualificationMinimum 6 Months Work ExperienceEmployment Details : 1 Permanent position, 40 hours per week, $24-$27 per hour. Must be available to work weekend and evening shifts.
We welcome applicants looking to take on a fun and exciting challenge. Apply now or contact Dipak Dubariya for more information.
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