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Customer Service

Customer Service

Hynds GroupNew Zealand
1 day ago
Job description

Overview

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

  • Provide sales support for all branch customers.
  • Build and maintain internal relationships - with procurement and demand management teams.
  • Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
  • Regularly operating the forklift to move product around the site
  • Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

  • Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
  • Fluency in Mandarin and English preferred
  • Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
  • NZ driver licence full class 1 and F endorsement.
  • Business smart and understands the key levers that drive business performance.
  • Practical understanding and experience of health and safety standards
  • Who we are

    Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

    We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

    Pre-employment checks

    Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

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    Customer Service • New Zealand