Clinic Administrator

Introduction : About TBI Health.

TBI Health began in

• with a simple goal : to help people recover from pain, illness, and injury.

Since partnering with Southern Cross in

Our equity-focused culture ensures all staff feel valued and enriched.

As a New Zealand-owned company and Te Tiriti partner, we're committed to improving health equity for Maori and delivering care that meets the needs of our diverse communities.Join us on this journey to shape the future of tailored, quality healthcare in Aotearoa.About The Mahi (Role)Do you enjoy working with people and being a welcoming face for your team?

Join TBI Health as a Clinic Administrator in our Wellington Central clinic.

This is a part-time role, 20 hours per week, working on Monday, Tuesday, and Thursday.

There is also an opportunity to work at our Newtown clinic.You will be supported by the Clinic Manager and Clinic Administration Team Leader, with full training provided.

This is a varied, fun role where you can really make it your own.Key Responsibilities : Greet and assist clients in person and over the phoneSupport clinicians with diaries and schedulesProcess payments and manage invoicingPurchase clinic suppliesManage ACC, insurer, and third-party contractsBook appointments and handle general admin tasksYou will join a friendly, supportive team where your work makes a difference every day.About The Wellington Central TeamLocated in the heart of Wellington's CBD with stunning waterfront views, our clinic is home to a diverse and skilled multidisciplinary team, including physiotherapists, vocational therapists, hand therapists, occupational therapists, and psychologists.

We work closely with local specialists, nurses, pharmacists, and administrators to provide coordinated, high-quality care for our clients.We are proud of our achievements in equity and continue to build cultural capability through partnerships with Maori health providers and local iwi.Our team of 11 enjoys a vibrant, supportive, and social culture, with morning tea quizzes, waterfront walks, and after-work drinks.Skills and Experiences : About You.

The ideal candidate must have experience in an administration role.

We are looking for someone friendly, organised, reliable, and flexible, able to work across our two Wellington sites and cover annual or sick leave when required, in addition to the advertised 20 hours per week.Other important qualities include : A genuine interest in healthcareEmpathy and friendliness toward clientsA positive, helpful attitudeExcellent communication skills, both internally and externallyStrong computer proficiency, accurate data entry, and experience with Gensolve is an advantageOrganisational and problem-solving skillsAbility to work efficiently and manage time effectivelyInitiative to lead from an administrative perspective, including diary managementMost important is a positive attitude, willingness to learn, and commitment to excellent customer service.Benefits Of Joining TBI HealthFor your passion and commitment, we offer : Subsidised Health Insurance with Southern CrossWellness AllowanceBirthday leave3 EAP sessions provided by the companyWork alongside an experienced, supportive teamComprehensive training and orientationTraining on incorporating Maori tikanga appropriately into your roleExperience working for a New Zealand-owned companyOur Wellington clinic is spacious, centrally located, and close to bars, restaurants, and the waterfront.

The city is easily accessible by foot, bike, and public transport.We are looking for someone keen to progress their career in health administration while contributing to a vibrant, collaborative workplace.Please submit your CV and cover letter via the online application portal - direct email applications will not be considered.

Applications close : 4th November

We welcome applications from a diverse range of candidates.

If successful, you will have the opportunity to inform us of any cultural or other diversity needs.TBI Health is an equal opportunities employer and welcomes applications from all qualified candidates.

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