UX Designer

Overview

Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit.

As part of our Customer Experience Team, you’ll be collaborating with others to design and deliver the Bank’s customer experience across digital channels, creating measurable value for our customers and the co-operative through the execution of our future bank vision, strategy and roadmap.

You'll use your deep knowledge of UX / UI design, along with an understanding of how people engage and interact with digital experiences across platforms, to develop experiences that bring to life our unique brand and co-operative proposition for current and prospective customers.

Responsibilities

What you’ll bring to the table :

• Passionate about good design : constantly challenging and drawing on inspiration, with an understanding of how designs can influence and inform user behaviour
• An advocate for the customer : driven by understanding what users expect and creating user experiences that are engaging.
• Commercial and data focused : know that data is key to making cases to stakeholders for prioritisation, and you see the link between what users do and how the company makes money.
• Technically specialised and influential : can apply UX methods to solve diverse problems and advice on best practice approaches, and develop logical, well-reasoned arguments to influence stakeholders.

Expectations & Qualifications

What’s in it for you?

Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-operative difference. In your role with us, we can offer you :

About Us

The Co-operative Bank is a different kind of bank. We’re 100% Kiwi owned and operated, and we’re here to change banking for good.

We’ve been operating for nearly 100 years, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation. To top it off, we’re also the only bank in New Zealand that shares its profits with its customers.

Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work; we have fun, but still get things done.

In return for your passion and commitment to helping customers bank better, we offer a collaborative work environment, ongoing development opportunities and the privilege to work with people who are passionate about making a difference. You’ll be amazed by our non-hierarchal organisation and the ease at which you can get things done.

Diversity and inclusion are at the core of who we are. It’s reflected in our values, our commitment to B Corp and a key part of our strategy. We encourage candidates from all backgrounds and experiences to join us in our mission to grow together and share the gains.

We understand that no candidate is a perfect match for every qualification listed. If you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application.

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