Ict - Senior Support Technician

Join to apply for the ICT - Senior Support Technician role at Fisher & Paykel HealthcareJoin to apply for the ICT - Senior Support Technician role at Fisher & Paykel HealthcareJob description : Join Our Team as a Senior End-User Device SpecialistAre you passionate about technology and driven by delivering exceptional outcomes for end-users?

We're looking for THE driven individual to join our ICT Operations team in a dynamic and impactful role.About The RoleAs a key member of our Technical Support team, you'll take ownership of supporting and maintaining over 4,000 endpoints.

You'll be championing the initiative to create an environment that values autonomy, collaboration, and proactive problem-solving.Your responsibilities will include : Leading by example with thorough research and commercially aware solutions.Building strong relationships across the business to identify opportunities for innovation and improvement.Collaborating with R&D engineers and corporate staff to deliver meaningful outcomes.Demonstrating excellence across our portfolio of services.Contributing to team alignment and growth through consistent performance and engagement.About YouWe're seeking someone who is : Enthusiastic about technology and its potential to improve user experiences.Self-managed, proactive, and a strong team player.Skilled in identifying where value can be added and stepping in to make a difference.Committed to continuous improvement and excellence in service delivery.Skills And ExperienceRelevant Tertiary degreeExcellent written and verbal communication skillsExpertise with Dell laptops and desktopsSolid foundation with Network InfrastructureStrong experience with Microsoft TechnologiesIncident management expertisePassionate for Customer SatisfactionEye for detail and processProactively looks for and resolves Environment issuesEnjoy documenting knowledge and sharing to the teamProactive team playerForward strategical thinkingEnjoys challenging themselvesImpeccable time management and prioritization skillsOther BenefitsAside from working for one of New Zealand's largest companies, doing meaningful work with some excellent people, we do have a few other things to bring to the table!

We have a beautiful campus with free parking, several cafeteria's offering upamazing, subsidisedfood.

We offer life insurance, income protection insuranceand critical illness cover as well as other benefits likegenerous a parental support scheme, profit-sharing bonus and a discounted share purchase scheme.If you enjoy working in a team, gaining exposure to high-level activity and are self-motivated then you cannot miss this great career move!

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