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Campus Operations Coordinator
Campus Operations CoordinatorUP Education • Auckland, Auckland, New Zealand
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Campus Operations Coordinator

Campus Operations Coordinator

UP Education • Auckland, Auckland, New Zealand
30+ days ago
Job description

UP Education is a leading Australasian dual‑sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission : to elevate and empower students to unlock their potential.

To learn more about us, visit .

Campus Operations Coordinator

Location : UPICNZ Campus, Auckland CBD

Full‑time | Permanent | On‑site

About the role

This is a full‑time permanent role, with a target start date of 2 February 2026. The Campus Operations Coordinator is the first point of contact for visitors, students and staff, providing exceptional customer service and administrative support. The role also involves coordinating facility maintenance and ensuring health and safety protocols are adhered to.

Key responsibilities

  • Visitor and Communication Management : greet visitors, manage the reception area, handle mail and deliveries, and efficiently manage phone calls and emails.
  • Customer Service Excellence : maintain high service levels, act as a liaison between internal and external parties, and foster positive relationships with clients, visitors and staff while collaborating with departments to enhance the international student experience.
  • Administrative and Business Support : provide comprehensive administrative support, including scheduling, managing campus information, coordinating ID / access cards, maintaining office supplies, preparing reports and supporting events.
  • Facility Maintenance and Safety : conduct daily facility inspections, address maintenance issues, oversee repair projects, ensure cleanliness, support safety checks and implement maintenance programs.
  • Health and Safety Oversight : assist with health and safety activities, ensure compliance with emergency procedures, maintain safety equipment and serve as the primary contact for health and safety concerns.

Qualifications

  • At least three years of experience in a similar role, with a demonstrated understanding of business requirements and best practices.
  • Good stakeholder communication skills, and proficiency in verbal and written English.
  • Self‑motivation, accuracy and attention to detail.
  • Able to work independently and make decisions under minimal supervision.
  • Ability to handle confidential information with discretion.
  • First‑Aid trained (preferred) or willing to be trained.
  • Why work with us?

  • Meaningful brand and a rewarding opportunity to guide students into their educational journey.
  • We value individuality and welcome your ideas and voice.
  • Gain insight into the broader business by collaborating with core stakeholders.
  • Join a team dedicated to propelling your career while embracing exciting challenges.
  • Our application process

    Questions about your identity help us appreciate the diversity of individuals applying to UP Education and ensure a fair interview process. These are voluntary disclosures, and candidates can elect not to answer.

    We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and are committed to an inclusive work environment.

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