Senior Business Analyst

Overview

Have meaningful impact as a Senior Business Analyst

Mō te Tūranga | About the Role

We’re looking for a Senior Business Analyst to join our NZI Transformation team, where you’ll play a key role in shaping customer-focused, commercially sound, and technology-enabled solutions. You’ll work closely with NZI Product Owners, SMEs, and a diverse group of stakeholders—including external partners and IAG’s Technology & Operations teams—to ensure business requirements are tightly aligned with delivery objectives.

In this role, you’ll lead business analysis across the full project lifecycle, applying Agile principles and IAG’s Value Delivery Framework to drive strategic outcomes. You’ll reengineer and embed business processes, support solution implementation, and contribute to continuous improvement initiatives. A key part of your contribution will be uplifting capability across the BA team through coaching and thought leadership, while building strong stakeholder relationships and delivering well-informed insights that support business readiness and transformation.

If you\'re passionate about solving complex problems, driving change, and making a meaningful impact, we’d love to hear from you.

This is a hybrid permanent full-time opportunity where you’ll need to be based in Tamaki Makaurau (Auckland).

About You

Ōu Pūkenga | About You

What you bring to the role :

• 5+ years’ experience in a Business Analyst or similar role, with a strong track record in complex environments.
• Tertiary qualifications in a relevant discipline.
• Strong analytical acumen, with the ability to interpret data from multiple sources and generate actionable insights.
• A strategic mindset with a focus on delivering value for customers, the business, and internal teams.
• Excellent stakeholder engagement and relationship-building skills, with the ability to navigate ambiguity and complexity.
• Skilled in workshop facilitation, presentation, and clear communication across technical and non-technical audiences.
• Proficient in identifying opportunities for improvement and recommending practical, data-driven solutions.
• Comfortable working in dynamic environments and adapting to evolving business needs.

Applications close Friday, 3 October 2025 at 11 : 59 p.m.

About us

Mō mātou| About us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLiN’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual. We\'re passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We\'re committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

What we offer

All This Shows Up In What We Offer

We’re ready for you. Apply today.

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