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Administration Support Officer - Auckland Prison, Albany

Administration Support Officer - Auckland Prison, Albany

New Zealand GovernmentAuckland, New Zealand
10 days ago
Job description

Administration Support Officer – Auckland Prison

  • Full-Time permanent position
  • Play a critical role within a high performing team
  • Role based at Auckland Prison, Albany

Mo te tunga | About the role

This is an opportunity to be part of a great organisation where you will support our management team at Auckland Prison.

Responsibilities include but are not limited to :

  • Reception and phone duties are a key component of this role, this will include liaising with our management team and the public.
  • Booking visits for whanau with the men in our care.
  • Liaising with organisations and services we work with.
  • Processing files.
  • Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.
  • Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing.
  • 40 hours per week, 8 hours per day on any 5 days of the week Monday to Sunday inclusive of public holidays between the hours of 7am-6pm.

    • In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

    Mou | About you

    The preferred candidate will be able to demonstrate :

  • Manaaki and respect for all that we deal with on a day-to-day basis
  • Good experience and knowledge of office administration
  • Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.
  • The ability to organise effectively, be adaptable, multi-task and meet deadlines.
  • The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.
  • The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude.
  • A high level of integrity and the ability to maintain privacy while working with sensitive and personal information.
  • Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly.

    • If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you!

    You will need a full New Zealand Driver Licence for this role.

    Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

    Nga painga | The benefits

    The salary range for this position is $64,717 - $68,434 pa.

    Appointment and remuneration will reflect skills and experience relevant to the role.

    Mo matou | About us

    Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whanau, and that of the communities we serve across the motu.

    As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whanau (relationships) to shape how we work and deliver the outcomes in our strategy - Hokai Rangi ().

    Our preferred candidate will share our values and be committed to our Hokai Rangi strategy.

    Knowledge of Te Ao Maori, or a willingness to learn, is essential to ensure the delivery of the most appropriate services for those who come through our doors.

    It would be encouraged that you view our Hokai Rangi Strategy to support your understanding of what we are as an Organisation and what our goals and visions are to apply this within your application.

    Tono inaianei | Apply Now

    To submit an application and view the position description, click the apply link.

    All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.

    When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

    Applications close on : 28th September 2025

    If you have any questions or want to learn more about a career with us, contact

  • , or visit careers.corrections.govt.nz.
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    Administration Support • Auckland, New Zealand