Customer Service Consultant - Oban

Overview

Live the dream. Sell the adventure. Create lifelong memories.

Are you ready to swap your desk for one of the most stunning and remote corners of Aotearoa? We're on the lookout for a Customer Sales Consultant to join our tight-knit team on Rakiura (Stewart Island), where your job is literally to help people have the time of their lives.

This isn't your average customer service gig. You'll be the friendly face welcoming guests to our island paradise, helping them book unforgettable tours, explore local gems, and discover everything RealNZ and Stewart Island have to offer. From retail to reservations, from the wharf to the wild - this is a multi-faceted role for someone who loves variety, people, and the great outdoors.

What you'll be doing :

• Be the ultimate host - greet guests, share your local knowledge, and help them plan their perfect island experience.
• Sell the dream - promote and book tours, cruises, and experiences (and yes, you get to try them all yourself!).
• Support operations - help with ferry check-ins, luggage, and even line handling at the wharf.
• Keep things running smoothly - from rental vehicles to freight logistics, you'll be part of the action.
• Be a connector - know what other local operators offer and help guests make the most of their time here.

What we're looking for :

What you'll get :

If you're someone who thrives on variety, loves helping people, and wants to be part of something truly special - this is for you! Come join us on Rakiura and help others fall in love with it too.

Real people, real places, real experiences. Welcome to Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.

How to apply

Click Apply now to be taken to our careers page

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

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