Duty Manager / Bartender / Waiter

Ministry of Works is looking for a full-time Duty Manager / WAITERS / BARTENDERS to join our team and enhance our guest experience. We are looking for motivated people who are comfortable with being hands‑on in a busy section or stirring up the perfect cocktail in our bar. Candidates must be attentive to detail and ready to learn.

We are a small, hardworking team and have high standards but we like to have a lot of fun with our guests too. A healthy work atmosphere and work‑life balance. We are a well run, organised and systemised venue that offers excellent working conditions and progression opportunities.

Requirements : A positive and energetic attitude towards work, Available to work weekends

Job Decription :

Job Objective : To effect the overall smooth running of the venue and to provide pleasant and efficient experiences to guests.

• Greet customers warmly.
• Serve customers promptly in a friendly manner.
• Ensure there is always an adequate supply of clean glassware.
• Clean tables and collect used glasses from the tables.
• Place used glasses in the washing area for cleaning.
• Ensure the customer areas are tidy at all times and are displayed in accordance with the establishment’s standards.
• Advise Bar Manager / Duty Manager of bar supply shortages.
• Ensure compliance with liquor licensing laws.
• Ensure there is someone behind the bar to serve at all times.
• Report any problems with either customer or equipment to Bar Manager / Duty Manager.
• Follow instructions from Bar Manager / Duty Manager.
• Ensure the safety of the business’s property and cash at all times.
• Any other duties the employer may reasonably require.
• Clean designated areas in accordance with procedures, morning / evening routines and hygiene requirements.
• Clean and refill condiment sets.
• Ensure table decorations are fresh.
• Set tables in accordance with agreed standards, ensuring all items are clean, undamaged and in a good state of repair.
• Ensure sideboards on stations are adequately stocked with replacement cutlery and any other items required.
• Greet customers professionally and show them to their table.
• Assist with any special needs of the customer, i.e. children, disabled or elderly patrons.
• Assist diners with food and beverage selection by presenting the menu, explaining daily specials, answering food preparation questions and identifying appropriate wines.
• Take customer orders in a pleasant and efficient manner.
• Ensure orders are given to the appropriate person to execute.
• Serve food and beverages in accordance with agreed procedures, but above all in a professional, courteous manner.
• Check with customer throughout their meal of any further needs.
• Ensure tables are cleared quickly and efficiently and plates and utensils returned to the kitchen area.
• Ensure customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures of the establishment.
• Answer phone and record bookings for restaurant reservations as required.
• Participate in fire or evacuation drills and ensure complete familiarisation with all exits.
• Be aware of and continually maintain the highest standards of personal hygiene and dress.
• Report any problems with either customers or meals to the Restaurant Manager or Duty Manager.
• Adhere to sanitation, safety and alcohol control policies.

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