Front Of House & Tour Lead

Do you love people almost as much as you love chocolate?

Wellington Chocolate Factory (WCF) is on the hunt for a warm, energetic team member to become the face of our Eva Street factory – welcoming visitors, hosting tours, and creating a memorable experience for every guest.This is a part-time role (30–32 hours, 4 days per week), reporting to our Retail & Experiences Operations Manager.

Typical shifts are 9am–5pm, and the role will include 1–2 weekend days.

It's a great opportunity for hospo candidates who are looking for more social hours (no late nights or early mornings).

What you'll doSupport and uplift the FOH team, ensuring smooth day-to-day operations.Contribute to sales growth across tours, café, and packaged goods.Work closely with the Retail & Experiences Ops Manager to build and refine WCF's visitor experience model.QualificationsApplication questions include : Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as a Front of House role?

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