Facilities Manager

Facilities Manager – Parking Operations

Auckland | Full-time | Leadership Role with New Zealand's Leading Parking Provider

At Wilson Parking New Zealand, we're more than just a place to park — we're part of the everyday journey for thousands of Kiwis.

As the nation's largest parking operator, we pride ourselves on operational excellence, customer service, and creating smarter, safer parking experiences across the country.

We're looking for a hands-on and experienced Facilities Manager to oversee our Auckland parking portfolio, ensuring every site operates efficiently, safely, and to the highest standards of presentation and service.

About the Role

Reporting to the Business Manager Operations – Parking (Auckland), this role is responsible for the day-to-day operation, performance, and profitability of multiple parking sites across the region.

You'll provide visible, proactive leadership — supporting on-site teams, managing contractors, ensuring health and safety compliance, and delivering the seamless customer experience Wilson is known for.

This role is ideal for someone who enjoys being out in the field, solving problems in real time, and taking ownership of operational results.

What You'll Do

Lead, support and motivate on-site staff across multiple parking locations

Oversee daily operations to ensure sites meet presentation, safety, and performance standards

Monitor contractor performance and ensure compliance with company and OH&S policies

Manage budgets, expenses, and contribute to revenue growth opportunities

Respond to and resolve operational or customer issues promptly and professionally

Report on site performance, financials, and maintenance requirements

Provide input on pricing, signage, and infrastructure improvements

Be part of a rostered after-hours on-call team to support 24 / 7 operations

About You

You're a proactive, practical leader who thrives in a fast-paced, multi-site environment.

You're equally comfortable managing people, analysing data, and rolling up your sleeves when needed.

You'll bring :

3+ years' experience in a facilities, operations, or service management role

Strong leadership and communication skills

Proven ability to manage budgets, contractors, and competing priorities

Sound understanding of OH&S and compliance requirements

A customer-first mindset and a commitment to excellence

What We Offer

Competitive salary and company vehicle

Mobile phone and tools of trade provided

Opportunities for career growth across a national organisation

A supportive and collaborative team culture

The chance to make a visible impact in a trusted, long-standing brand

If you're a motivated operations leader who takes pride in quality, accountability, and customer satisfaction — we want to hear from you.

Apply now

Take the next step in your career with Wilson Parking New Zealand.

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