Library Assistant | Kaiāwhina Pukapuka

About Nelson City Council | E pā ana ki te Kaunihera o Whakatū

Our vision for Whakatū Nelson is a creative, prosperous and innovative city. Our community is inclusive, resilient, and connected – we care for each other and our environment.

About this role | Kō tēnei tūranga mahi

Nelson Public Libraries are busy, dynamic environments, at the hub of our community.  We are seeking an enthusiastic, friendly customer focussed team member to join our team in a permanent, full time role. This role works an average of 40 hours per week, over a 4 week roster. The roster will include weekend work, one weekend of every four.

In this role, you’ll be at the heart of delivering outstanding customer service across Nelson Public Libraries’ branches. You’ll assist a diverse range of customers with their library needs, helping to create a friendly, inclusive, and well-organised environment. Alongside front-line service, you’ll support key administrative tasks, process and maintain library collections, and contribute to the smooth running of our spaces and services.

About you | Ko ngā pūmanawa ō

The ideal candidate will have :

• Excellent frontline customer service
• A good level of digital competence and confidence across a range of technology
• Effective communication skills, both in person and written
• Strong relationship management skills
• Good judgement and attention to detail
• The ability to adapt and make improvements part of every day work
• Initiative, prioritisation and time management skills
• A desire to collaborate, learn and share knowledge

What we offer | Ko ngā painga mōu

By joining Te Kaunihera o Whakatū | Nelson City Council, you are stepping into a collaborative team focused on creating a positive influence in our community and environment. You will have the opportunity to support lifelong learning, foster community connections, and help create a welcoming space for everyone.

We offer :

• Wellbeing leave, platforms and initiatives
• Health insurance
• Learning and professional development opportunities
• Access to various employee benefits and discounts
• Opportunities to contribute to meaningful projects that shape our community's future

Click here to view position description

Click here to view roster

Applications close | Rā whakakapi

Midnight Sunday 5 October 2025. Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found. We encourage you to apply without delay.

For further enquiries | Ina he pātai anō, whakapā mai

Please reach out to Rosamund Feeney, Team Leader Collections and Support Services rosamund.feeney@ncc.govt.nz or (03) 539 5507