Customer / Service Person

See more about the role below, including the responsibilities and skills we are looking for.

Customer / Service Person

New Plymouth, New Zealand

Reference :

Ongoing training & development opportunities (i.e. endorsements on forklifts, diggers, rollers & scissors lifts)

A great team-working environment

Free staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)

We have a permanent full time opportunity for a Customer / Service Person to join our team in New Plymouth.

We are looking for someone who enjoys working with tools and machinery, will provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.

As a Customer / Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do!) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project.

As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement.

All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

Any questions, you're more than welcome to contact the Branch Manager, Douglas Wilson on

What you learn :

How to answer phone queries and raise customer contracts

How to offer advice on which tools and machinery are required for different jobs

How to service a wide variety of hire plant

How to work safely for you and for our customers

What you need :

Ideally a Full Class 1 driver's licence (other Classes and Endorsements an advantage)

Basic to intermediate computer skills

Happy to work on a rostered basis (our branch is open 6 days)

Who we are :

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.

Join Hirepool direct from school or study

In

• Hirepool was asked by Auckland Tourism, Events & Economic Development (ATEED) to take part in a video case study about the Auckland CBD Jobs & Skills Hub ( / ).

The Hub connects people (including school leavers) with employers and jobs and career pathways that match their skills and interests.

Watch the video below and hear from two of our team who joined Hirepool direct from school / study.

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