Antarctic Ambassador

International Antarctic Experience Limited – Christchurch, South Island

Are you ready to share the wonder of Antarctica with the world?

The International Antarctic Centre (IAC) is the gateway to the coldest, driest, and windiest continent on Earth. We are seeking enthusiastic, energetic, and customer‑focused individuals to join our team as Antarctic Ambassadors to assist our guests through their Antarctic Adventure! If you have a passion for providing outstanding service and want to be part of an internationally recognized attraction, we want to hear from you!

The Role

You will be the first point of contact for our diverse visitors from around the globe. Your primary goal will be to ensure every guest has a memorable and exceptional experience.

Key Responsibilities

• Information & Guidance : Provide detailed and engaging information about all IAC exhibits, attractions (e.g., Hagglund Ride, Penguin Encounter), facilities, and general Christchurch tourist information.
• Group Management : Assist with the smooth arrival and coordination of large tour groups and school visits.
• Problem Resolution : Professionally and promptly resolve visitor issues and complaints, ensuring a positive outcome.
• Retail Support : Assist in our Retail store with sales and information.
• Safety Focus : Maintain a safe and clean environment in public areas, adhering to all health and safety policies.
• Inside the Attraction : Assisting guests in our Storm Room, 4D Theatre, Science Gallery, Penguin Rescue and Husky Zone.

What You Bring

What We Offer

Ready for the Cold?

This is a FIXED‑TERM contract until the end of February, but employment may continue based on the right fit for our crew. If you are a dedicated service professional ready for a warm team culture and a cool topic, apply now!

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