Disribution Manager

Distribution ManagerFull-time | Palmerston North | Just ZilchAre you passionate about food security, community connection, and reducing waste?

Do you thrive in people-focused environments where every day is different?

We're looking for a Distribution Manager to lead our food distribution operations and help us strengthen access to rescued food in a way that upholds dignity, choice, and community.About the RoleAs Distribution Manager, you'll be the hub of our food distribution programme.

You'll oversee the daily operations of our free-food store, coordinate and support volunteers, and manage relationships with customers and community partners.

You'll bring strong organisational and people-leadership skills to ensure food is distributed safely, efficiently, and with mana.This role is vital in achieving our strategic goals of : Supporting food security for our communityImproving access to rescued food through a free-store modelBuilding intentional partnerships with local organisations to broaden reach and impactMinimising our environmental footprint by embedding reduce / renew / recycle practicesYou'll report to the Managing Director and work closely with our Supply Manager, Office Manager, volunteers, customers, and community groups.Key ResponsibilitiesLead, train, and support volunteers, ensuring health & safety, food safety, and positive engagement.Manage day-to-day food distribution, including shop operations and allocation to community groups.Foster a welcoming, calm environment for customers and help de-escalate conflict when needed.Coordinate food pick-ups with the Supply Manager and provide product updates for social media.Maintain strong community relationships and develop partnerships with aligned organisations.Contribute to a safe, sustainable, and inclusive workplace that reflects our values.About YouYou're a people-leader and problem-solver with excellent organisational skills and a heart for community.

You'll be comfortable managing fluctuating operational needs while keeping people at the centre of everything you do.Skills & KnowledgePeople and relationship managementCustomer service excellenceHealth & safety and food safety knowledgeUnderstanding of Te Tiriti o Waitangi and its application in community workScheduling and database / CRM experienceStrong written and oral communicationNot-for-profit sector experience (preferred)TraitsUpbeat, approachable, and friendlyHonest and reliable, with integrity at the coreConfident in conflict resolution and calm under pressureAble to see opportunities for improvement and act on themWhy Join Us?

Be part of a mission-driven organisation making a real impact in food security and community wellbeing.Lead a dedicated volunteer team and build meaningful relationships.Work in a values-based environment where sustainability and manaakitanga are central.Location : Palmerston North | Hours : 32 Hours per week | Salary : 53,248.00

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