Business Insights Analyst

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Hone your data analysis and communication skills with the team in Business Insights

Dynamic and challenging role with the ability to make a difference

Permanent position | Wellington location

Salary range : $85,537 - $101,911 + Kiwisaver + wellness benefits

The Business Insights team is looking for a Business Insights Analyst to join the team.

Reporting to the Manager Business Insights, Customer Design and Innovation branch within the Te Whakatairanga – Service Delivery business group, this is an integral role to helping the business uncover insights, measure the impact of our services and make evidence-based decisions.

You will be working with branches in TWSD to understand their business and help them make decisions through use of data and insights.

You could be using information from multiple sources to give a holistic picture of customer channels, customer experience, regulatory effectiveness and quality of service delivery.

Experience in using qualitative analytics tools such as Power BI, R or Python, SQL etc. would be advantageous.

Skills and Experience Required

Ability to convey information in a meaningful way so stakeholders can make sense of it

Genuine interest in unpicking information and scenarios to uncover drivers and impacts

Strong interpersonal skills, with an ability to quickly build relationships and trust

Sound analytical skills and a desire to learn from others who are more technical

Good understanding of data and insights practices

Strong verbal and written communication abilities

Competent in a range of tools such as Excel, PowerBI, PowerPoint and / or other reporting toolsets.

Must have the legal right to live and work in New Zealand

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

Applications close on Sunday 16 November

• at
• pm.

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