Senior Advisor – Customer Information | Kaitohutohu Matua – Mōhiotanga Kiritaki

Lead, mentor, and shape decisions for Aotearoa - be the expert customers trust at Stats NZ's Information Centre!

• Permanent role, based in Wellington / Christchurch / Auckland

Stats NZ | Tatauranga Aotearoa is a central government employer of 1200+ people across Aotearoa New Zealand.

We provide data and statistics to support the decisions of government, Māori and iwi organisations, businesses, non-government organisations, and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

What's in it for you? | Ngā hua ka riro ki a koe

We encourage you to go to our careers site to learn more about the Way We Work at Stats NZ and check out our benefits . We want working for us to work for you!

Other benefits include :

The role | Te tūnga

The Information Centre is at the forefront of Stats NZ's relationships with customers, providing them with the data and statistics they need to make good decisions for Aotearoa. Taking a leadership role within the team, this position will ensure the delivery of an excellent service to customers, while also supporting the wider business.

What We're Looking For :

We understand transferable skills can come from experience gained from outside of work. We encourage you to share all relevant experience irrespective of where it was gained in your application.

We are committed to diversity, equity, inclusion, and lifting our cultural capability. You don't need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.

Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

How to apply | Me pēhea te tuku tono

If this sounds like you, click on Apply now button to be redirect to the application page on our careers site. The position description is located on the right-hand side of the page.

We will be screening applications as we receive them to move swiftly to interview. The job may close before the advertised closing date depending on application numbers.

You may be asked to complete a pre-interview screen via phone or video. Please let us know in your application if we need to make any specific accommodations during our process.

You must have the right to live and work in Aotearoa New Zealand.

Background and various pre-employment checks are part of our recruitment process.

Note to Recruitment Agencies :

unsolicited CVs will not be accepted.

Expertise Contact Centre / Customer Service, Data Insights, Analysis and Customer Reporting

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