Assistant Store Lead (Invercargill)

Ko to turanga – your role

At One NZ, we're all about people serving people and connecting communities.

As a Floor Lead in our Retail Store, you will be the go-to person, stepping up to inspire and guide our Customer Champions and ensuring every customer is satisfied with their One NZ experience.

You will drive sales, help recruit new team members, nurture the growth and development of the team, and keep the store running smoothly while contributing to our purpose of creating a better-connected Aotearoa.

We pride ourselves on offering world-class service and innovative products, where you will create meaningful connections that matter for our customers while contributing to One NZ's commitment to a better-connected Aotearoa, New Zealand.

This is a full-time role (40 hours per week) at our Invercargill retail store with Monday to Sunday availability required for rostered shifts.

Ko To Mahi – What You'll Do

Lead and inspire : support the Retail Lead in guiding a team of passionate Customer Champions.

Collaborate and plan : work closely with the Retail Lead, Area Lead, Market Lead, HRBP, and People & Planning to meet employee resource needs and create effective rosters.

Customer delight : ensure every customer leaves thrilled with their One New Zealand Retail experience, delivering on needs and exceeding expectations.

Drive sales : achieve and surpass sales targets with enthusiasm and determination.

Recruit and grow : partner with the Retail Lead and Talent Acquisition team to bring in new team members and foster their growth.

Develop talent : ensure the continuous growth and development of your team alongside the Retail Lead and Enablement team.

Operational excellence : work with the Retail Lead to maintain smooth and efficient store operations.

Na Tou Rourou – What You'll Bring

Preferred background : experience in Retail or Telecommunications.

Sales savvy : proven track record of working to sales targets.

Customer service pro : strong background in delivering exceptional customer service.

Leadership experience : at least 6-12 months of experience in coaching, mentoring, or managing others.

Aspiring leader : genuine desire to grow into a people leadership role.

Flexible schedule : comfortable working rotational shifts, including evenings and weekends.

Tech enthusiast : motivated to stay current with technology and pursue informal learning on the job or with colleagues.

Na Matou Te Rourou – What You'll Get

Earn a competitive sales commission on top of a base salary.

Comprehensive sales training, coaching, and mentoring from industry experts.

Career progression pathways into business sales, management, or other areas of One NZ.

A fully subsidised Southern Cross health insurance cover for you and your family.

Market-leading mobile phone with unlimited data plan for business or personal use.

Lifestyle leave, allowing purchase of an extra week or two of annual leave.

Discounts on One New Zealand products, services, and more.

Recognition programs to celebrate your sales achievements.

Joining our whanau means more than starting a new job – it's the beginning of a journey that will challenge and inspire you to play your role in something bigger.

You'll be part of a supportive team, immersed in unique workplace experiences, and working with cutting-edge technology that's shaping the future.

Whether you're keen to grow your industry skills or explore opportunities in a new environment, you'll learn, lead, and thrive.

Because at One NZ, we don't just connect people – we grow careers and empower futures, all while helping build a better-connected Aotearoa New Zealand.

He aha ai tatou – Why us?

At One NZ, we're on a mission to shape a better-connected Aotearoa by delivering simpler and smarter products and services that truly make a difference to our customers.

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background.

Joining our whanau is more than starting a new job – it's the beginning of a journey that will challenge and inspire you to play a role in something bigger.

Recruitment process

We're excited to welcome new talent to our team.

Due to the nature and urgency of this role, we're prioritizing applicants who are based locally.

To be eligible, you must be a New Zealand citizen, resident, or hold a valid work visa with at least 18 months remaining.

As part of our commitment to a safe and secure workplace, we conduct criminal and credit background checks.

Please apply only if you're comfortable with this process.

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