Business Analyst

Join Us at New Plymouth District Council!

Who we are - Ko wai matou i te ao neiTe Kaunihera-a-rohe o Ngamotu - New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work and visit here.

We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage.

Through innovation, sustainability and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected and future-focused district.

At Te Kaunihera-a-rohe o Ngamotu, we pride ourselves on being an inclusive and dynamic organisation that values people, creativity and progress.The opportunity - Te aheingaWe're looking for a skilled and motivated Business Analyst to join the Project Management Office (PMO) at NPDC.

This four-year fixed-term role has been created to backfill the current incumbent, who is seconded to the ERP Replacement Project.Reporting to the ICT Business Transformation Manager, you'll play a key role in supporting the PMO and the wider Digital Enablement team by delivering high-quality business analysis, project coordination and change management expertise.

You'll work across a variety of initiatives, helping to shape and implement solutions that improve business processes, enhance service delivery and support strategic transformation.We're after someone who's not just great at analysis, but passionate about people.

You'll bring curiosity, empathy and a collaborative spirit to help us design solutions that truly work for our community.

If you're outcome-focused, thrive on diverse thinking and love turning complexity into clarity - we'd love to hear from you.This is a fantastic opportunity to contribute to meaningful projects that impact our community, while developing your career in a dynamic and supportive environment.Work with the business to define, understand and document the business processes and existing and desired business capabilitiesCreate detailed business analysis and requirements, outlining problems, opportunities and solutions for the businessIterate new business capabilities into the future state business architectureCollaborate with business leaders to produce quality Point of Entry Cases, Business Cases and work productsSupport PMO project delivery to enable timely execution of projectsMeasure and monitor projects for compliance with PMO project governance standardsIdentify opportunities for process improvement which deliver better services to customers and more effective and efficient ways of workingFacilitate and co-ordinate workshops and meetings with project teams, key stakeholders and designers across all project stagesFacilitate and provide training support for new systems and change processes to ensure successful project outcomesActively ensure that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislationA tertiary qualification in business or management-related disciplines is preferred and / or work experience in lieu ofProven analytical backgroundStrong understanding of change managementProven experience working at a business, department or project level to achieve outcomesKnowledge of organisational change preferably in a large and complex organisational setting, including process, systems and organisational changeExperience and appreciation of local government business drivers and statutory requirementsKnowledge of and experience in process improvement and project management toolsA natural connector who builds trust and brings people together to co-design solutionsPersonal traits include being curious, empathetic and thriving in environments where collaboration is keyTaranaki is a region like no other, offering a perfect balance of career opportunities and lifestyle.

Nestled between the stunning Mounga Taranaki and the sparkling Tasman Sea, it's a place where you can explore world-class hiking trails, surf pristine beaches and enjoy vibrant arts and culture, all within minutes of each other.

The region boasts affordable living, excellent schools and a strong sense of community, making it an ideal place to live, work and raise a family.

Whether you're seeking adventure, tranquillity or a bit of both, Taranaki provides an unparalleled quality of life that will make every day feel extraordinary.What we offer - Nga ratongaAt New Plymouth District Council, we aim to create and sustain a truly rewarding workplace environment for our staff.This includes : Solid career pathwaysLearning and development opportunitiesPersonal and professional growthOur Peoples Package spans five key pillars : Wellbeing, Development, Benefits, Culture and RecognitionYou can expect to start in this four-year fixed-term, full-time role with a salary of between $94,958 and $102,343.We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions.

Together, we're building a better New Plymouth - one step at a time.Be part of a council that values people, culture and opportunity.Te Kaunihera-a-rohe o Ngamotu is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.Location : Taranaki, Hollard Garden, New Plymouth, South Taranaki, Stratford, Taranaki Regional

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