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Change Lead
Change LeadFisher Funds • Devonport-Takapuna, Auckland, New Zealand
Change Lead

Change Lead

Fisher Funds • Devonport-Takapuna, Auckland, New Zealand
30+ days ago
Job description

We’re looking for a Change Lead who will play a pivotal role in delivering effective and meaningful transformations across Fisher Funds. Acting as the bridge between project teams and the business, you’ll ensure that technical, operational, and process changes are successfully implemented, adopted, and sustained—enhancing operational efficiency and client confidence.

This role is critical to enabling operational excellence, building trust through embracing change, and supporting projects and initiatives that underpin our clients’ investment journeys—from onboarding through KiwiSaver to managing retirement portfolios. You’ll apply structured change management methodologies to support outcomes such as system migrations, workflow redesigns, and technology upgrades, while driving readiness and engagement across the organisation.

What You’ll Do :

  • Own the change management workstream within projects and operations-focused initiatives, ensuring alignment with delivery timelines and objectives.
  • Apply structured methodologies (e.g., Prosci ADKAR) to guide teams through transitions and embed new ways of working.
  • Act as the conduit between project teams and business units, translating technical changes into practical impacts for end users.
  • Champion best-practice change disciplines as part of our Projects and in day-to-day routines.

Change Planning & Execution

  • Conduct change impact assessments and develop tailored plans for communication, training, and stakeholder engagement.
  • Coordinate readiness activities, including testing support, signoffs, and go-live preparation.
  • Monitor adoption and provide feedback loops to project teams for continuous improvement.
  • Stakeholder Engagement

  • Partner with project managers, technical leads, operational leaders, and business stakeholders to integrate change activities into project delivery.
  • Build strong relationships across the organisation to foster collaboration and commitment to change.
  • Capability Uplift

  • Develop tools, resources, and training that enable seamless adoption of new systems and processes.
  • Promote adaptability and resilience within teams, making change a way of working.
  • Measurement & Reporting

  • Define success metrics for change adoption and track progress against these measures.
  • Report on readiness, risks, and outcomes to inform decision-making and ensure sustainable implementation.
  • What You’ll Bring :

  • Change Management Expertise : Demonstrated experience leading the change component of complex projects using structured methodologies (Prosci, ADKAR preferred). Ability to design and execute end-to-end change strategies that drive adoption and deliver measurable outcomes.
  • Project Integration Skills : Skilled at embedding change activities within project frameworks, ensuring alignment with technical deliverables and timelines.
  • Stakeholder Engagement & Influence : Exceptional communication and relationship-building skills to engage stakeholders at all levels. Ability to influence decision-making and foster collaboration across technical and non-technical teams.
  • Risk Management & Strategic Thinking : Expertise in identifying change-related risks and developing proactive mitigation strategies. Strategic mindset with a focus on balancing project objectives, business readiness, and long‑term sustainability.
  • Adaptability : Comfortable working in fast‑paced environments and managing multiple initiatives simultaneously.
  • Why Fisher Funds?

    Fisher Funds is one of New Zealand’s leading investment management firms, with a strong focus on delivering long-term value for our clients.

    At Fisher Funds, we don’t just manage wealth; we help Kiwis secure their financial futures. Here’s what makes us stand out :

  • Wellbeing First : Enjoy Southern Cross Health Insurance and life insurance coverage.
  • Grow Your Career : Access professional development opportunities to reach your full potential.
  • Enhanced leave : A generous parental leave package, community leave so you can volunteer in a way that is meaningful to you, and birthday leave so you can celebrate with your nearest and dearest.
  • Collaborative Culture : Join a team that values support, innovation, and having fun while doing meaningful work.
  • About Fisher Funds :

  • Fisher Funds is one of New Zealand’s largest specialist wealth management companies, operating for 25 years.
  • We’re on a mission to help Kiwis realise their ambitions by making investing accessible and enjoyable.
  • We currently support nearly 500,000 Kiwis on their investment journey across KiwiSaver and Managed Funds products, with over $24billion in funds under management.
  • Our in-house investment team is one of the largest and most experienced in New Zealand investing in a range of portfolios throughout the world.
  • We have one of the largest client services teams in New Zealand and an award‑winning one at that.
  • This is a truly collaborative, team‑player office where everyone is passionate about what they do and the difference they can make.
  • For successful candidates, Fisher Funds conducts mandatory background screening in accordance with current legislation (including police and credit checks as part of our interview process). To apply for this vacancy, you also MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

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    Change Lead • Devonport-Takapuna, Auckland, New Zealand

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