Support Worker - Southland Region

Mō te tūnga | About the role

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives at home and as part of their community. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

The position will be based in the Southland Region. The position will be aligned to the relevant Area Office reporting to the relevant Service Manager. Your specific locations of work within the area would be as directed by your Service Manager.

What does the job involve?

• Supporting people to grow their independence and learn skills for daily living (e.g. using public transport, getting a job, manage money, cook a meal).
• Supporting people with their individual needs and daily activities such as shopping, cleaning, showering and any medical appointments or medicine administering.
• Helping people with their interests and hobbies (e.g. going to the park or beach, participating in sport, doing art and crafts).
• Driving IDEA vehicles to transport people to places in the community.
• Support people to recognise and respond to emotional overwhelm and react safely.
• Supporting them to plan and achieve their goals and make decisions and choices.
• Making sure they can have strong connections with their whānau and community.
• Helping them stay healthy and make positive choices about their lifestyle.

Check out our website to learn more :

Nōu te rourou | What's in it for you?

• Pay rate is based on NZ Certificates in Health and Wellbeing or a recognised equivalent qualification with a clear salary progression as you learn :

NZCHW Level 2 or equivalent $24.78

• NZCHW Level 3 or equivalent $26.94
• NZCHW Level 4 or equivalent $29.10
• NZ Certificate in Health and Wellbeing level 3 (or recognised equivalent) with 3 years relevant work experience in health sector OR NZ Certificate in Health and Wellbeing level 4 (or recognised equivalent)
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.
• Flexibility to work rostered shifts including days, evenings, sleepovers and weekends.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Full NZ driver licence (or eligibility to gain this within 6 months).

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltd is an accredited Immigration AEWV employer.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.

Applicants can direct enquiries about position to :

Nicole Cashman

Reference # 36683

Posted on 10 Nov 2025

Closes on 25 Nov : 55

Location(s) Southland / Gore

Expertise Caregiving and Disability Support, Healthcare

Job level(s) 1-3 years experience, 3+ years experience

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