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Hvac Engineer
Hvac EngineerMexicold Limited • Auckland, Auckland, New Zealand
Hvac Engineer

Hvac Engineer

Mexicold Limited • Auckland, Auckland, New Zealand
3 days ago
Job description

About the Role

We are in search of an HVAC Engineer to join our growing team.

This position plays a key part in delivering high-quality installation, servicing, diagnostics, and repair work for air-conditioning and heat pump systems across residential and commercial sites.

You'll be hands-on with technical work, while also supporting marketing and business development.

The role suits someone organised, technically skilled, customer-focused, and able to work independently.Key Tasks & Responsibilities

1. Installation & Technical Work

  • ? Conduct site inspections and measurements prior to installation.
  • ? Provide technical advice to clients on suitable systems (heat pumps, split systems, multi-splits, ducted systems, ventilation).
  • ? Install air-conditioning systems according to manufacturer guidelines and industry standards.
  • ? Connect electrical and refrigerant components (with support from subcontracted electricians or refrigerant technicians as required).
  • ? Test, calibrate, and commission new units.
  • ? Explain system operation, maintenance requirements, and warranty coverage to clients.
  • ? Diagnose faults using appropriate tools and technical methods.
  • ? Repair or replace components including compressors, motors, circuit boards, fans, pipes, or sensors.
  • ? Carry out regular servicing, including filter cleaning, checking pressures, and ensuring optimal performance.

2. Maintenance & Servicing

  • ? Schedule preventative maintenance visits with customers.
  • ? Clean and disinfect indoor and outdoor units, coils, and filters.
  • ? Check refrigerant levels, identify leaks, and ensure regulatory compliance.
  • ? Inspect electrical wiring, drain lines, and safety components.
  • ? Record all maintenance work and update service logs.
  • ? Prepare service reports and recommendations for customers.
  • 3. Business Development & Relationship Management

  • ? Identify opportunities for new installations, upgrades, and service contracts.
  • ? Build and maintain strong relationships with key customers, suppliers, and commercial partners.
  • ? Assist in developing strategies to increase revenue and customer retention.
  • ? Support preparation of proposals for commercial clients.
  • ? Monitor customer needs and market trends to guide service offerings.
  • ? Represent MexiCold professionally at customer sites, meetings, and industry interactions.
  • ? Support business planning activities including goal setting, reviewing costs and project outcomes, and pricing strategy.
  • ? Maintain relationships with suppliers and subcontractors.
  • ? Identify new business opportunities (e.g., solar integration, smart home systems).
  • ? Keep up-to-date with new HVAC technologies, brands, and regulations.
  • 4. Marketing Support

  • ? Support the creation and management of social media pages (Facebook, Instagram, Google Business).
  • ? Provide photos and updates for posting.
  • ? Request and respond to customer reviews online.
  • ? Assist with website updates or Google Ads (if applicable).
  • ? Help design promotional materials such as flyers or business cards.
  • ? Contribute to small local advertising campaigns (online or printed).
  • 5. Record keeping & Compliance

  • ? Follow MexiCold's health and safety procedures, including risk assessments and job safety plans.
  • ? Maintain accurate records of equipment, maintenance work, and materials used.
  • ? Schedule equipment calibration or certification renewals.
  • ? Assist with maintaining business registrations, licences, and insurance.
  • 6. Quoting, Invoicing & Procurement (in absence of owner)

  • ? Prepare cost estimates and detailed quotes for installations or repairs.
  • ? Order air conditioners, parts, equipment, and materials from suppliers.
  • ? Compare supplier pricing, delivery times, and product features.
  • ? Maintain stock of consumables (filters, fittings, cabling, refrigerant gas, etc.).
  • ? Track expenses, keep receipts, and ensure job-related costs are accurately recorded.
  • ? Create invoices and receipts for completed jobs.
  • ? Assist with Xero accounting tasks (payroll, GST, employer deductions, bills, statements).
  • 7. Customer Service & Communication (in absence of owner)

  • ? Respond to customer calls, emails, and messages in a timely and professional manner.
  • ? Schedule jobs and manage the daily work calendar with the team.
  • ? Clearly communicate installation timelines, technical information, and pricing.
  • ? Follow up after installations or servicing to ensure customer satisfaction.
  • ? Handle warranty enquiries and coordinate after-care visits.
  • ? Support the business in maintaining strong, long-term customer relationships.
  • Skills, Experience & Qualifications Required

    Applicants must meet one of the following :

  • ? A Diploma or Degree in Engineering, Electrical Trade, or Refrigeration / Air-Conditioning; or
  • ? At least 3 years of relevant experience in HVAC installation, servicing, or repair
  • Other requirements :

  • ? Full NZ driver license
  • ? Ability to read technical information, manuals, and specifications
  • ? Strong diagnostic and problem-solving skills
  • ? Experience preparing quotes and communicating with customers
  • ? Ability to work independently and manage workflow
  • ? Good organisational and digital skills (e.g., using apps, calendars, Xero)
  • ? Ability to pass a pre-employment drug test
  • ? Clean criminal record
  • About You

    You'll be reliable, professional, and committed to delivering quality workmanship.

    You enjoy working hands-on, can stay calm under pressure, and build strong relationships with clients.

    A positive attitude and willingness to learn new technologies is essential.

    About the Role

    Location : Auckland

    Employment Type : Full-time, permanent

    Hours : Minimum 30 hours per week, rostered Monday to Friday, with some weekend work as required.

    Pay Range : $33–$35 per hour (depending on experience)

    How to Apply

    Please apply with your CV and a brief cover letter outlining your experience.

    Applications close Monday 8th of December.

    We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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    Engineer • Auckland, Auckland, New Zealand

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