Business Support

Why join Stryker?

Looking for a place that values your unique talents?

Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World's Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

As the Business Support (Sales Support Coordinator) for the Joint Replacement (JR) team, you will be the operational backbone of our internal sales activities.

This role ensures smooth onboarding, efficient logistics, and accurate documentation, enabling our sales team to focus on delivering exceptional outcomes.

You'll drive internal coordination and support key processes that keep our business running seamlessly.

What You Will Do

Manage onboarding processes for new hires, including system access setup and office orientation

Coordinate internal meetings, team-building events, and approval workflows to support team alignment

Maintain the Training & Marketing Room and ensure readiness for internal demos and workshops

Prepare sales quotations, promotional materials, and monthly / quarterly reports for management

Support logistics for instrument loans, including FedEx shipping and invoice tracking

Upload CT scans and submit required documentation (CER, IRR) for internal processes

Administer digital tools such as online learning platforms and QR code setup for surgical references

Design and print billing stickers, implant cards, and name tags to support field operations

What You Will Need

Required Qualifications

Diploma or higher in Business Administration, Operations, or a related field

2 years of experience in sales support, administrative coordination, or operations

Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

Familiarity with CRM systems such as Salesforce

Good communication skills to manage internal and external stakeholders

Preferred Qualifications

Working experience in medical device and / or healthcare industry is a plus

Experience with logistics coordination and document management systems

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.

The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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