Change Manager - Digital Delivery

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

The Change Manager serves as a national-level thought leader within Health NZ's Digital Services Directorate, reporting to the Capability Manager - Change and Adoption. This role is responsible for providing expert advice and strategic oversight to support the successful adoption and implementation of digital initiatives across all delivery streams. Working closely with the Delivery Enablement team, the Change Manager conducts change impact assessments, offers guidance on managing digital transitions, and ensures smooth execution of change management activities. Additionally, the role plays a key part in mentoring Change Analyst teams, fostering continuous improvement, and overseeing the ongoing development of the Digital Services Management of Change framework, tools, and resources to enhance the effectiveness of change initiatives.

About the Team / Service / Location

The Change Manager role is part of the Change and Adoption function within Health NZ's Digital Services Directorate. Reporting to the Capability Manager - Change and Adoption, this position supports a national team dedicated to driving the successful adoption and implementation of digital initiatives across the organization. The team is focused on providing strategic change management guidance, fostering a culture of continuous improvement, and ensuring best practices in managing digital transitions. Collaborating closely with delivery teams, analysts, and stakeholders, the team plays a vital role in enabling effective digital transformation and supporting positive outcomes for clinical, consumer, and corporate stakeholders.

About you

You are an experienced change management professional with a proven track record of leading and supporting complex digital transformation initiatives. You bring a strategic mindset, strong leadership skills, and the ability to engage and influence senior stakeholders effectively. Comfortable working in dynamic, fast-paced environments, you understand how to balance people, processes, and technology to drive successful adoption of change. With a deep commitment to continuous improvement and cultural responsiveness, you contribute to embedding best practices that support lasting organizational impact. You will also have the following skills and experience to support your success in the role :

• Minimum of 10 years' experience in change management, preferably within large, complex organizations and the health sector.
• At least 5 years' experience leading and mentoring change analysts and early-career practitioners.
• Proven track record in developing and implementing change management strategies for digital transformation projects
• Strong stakeholder engagement and communication skills, with experience working within the context of Te Tiriti o Waitangi.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa / New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

How to Apply

To view the position description and / or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11 : 59pm on Friday 24th October. If you have any questions about the role, please contact Chloe-Mary Booth at

Whilst Health New Zealand is undergoing change affected kaimahi will be given preference and priority for this position.

Job details

Job Reference :

Job Reference : HNZ /

Location :

New Zealand - All Locations - Work from where you are

Job type :

Job type : Permanent Full time

Expertise :

Non-clinical - Change Management - Change Management

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