Department Manager

McDonald's New Zealand is a modern and progressive burger company serving over 1 million customers every week.

Macca's has over 170 restaurants across New Zealand, both licensee and company-owned, with a current workforce of over 10,000 employees.

Working for Macca's is more than just a job; it's a place where you can grow as an individual and as part of a fun team, build friendships, and support local communities.

We aim to have a positive impact in everything we do.

Whatever you want to get out of your career - with McDonald's, you can.

JOB DESCRIPTION We are looking for enthusiastic Department Managers to join the team at McDonald's.

As a 24-hour business, we offer flexibility to suit your schedule.

Your keys to success : Well-presented, friendly, and organized Able to lead a team to achieve results Adaptable to a fast-paced environment Keen to deliver a high level of customer service A great team player Full working rights in New Zealand is required Tasks & Responsibilities : Lead one of our three restaurant departments : Customer Experience, People Performance, or Product Quality, and take responsibility for actions and results within these areas.

Deliver and manage outstanding Quality, Service, Cleanliness, profitability, and strong people practices during your shifts.

Supervise employees to ensure restaurant operations and procedures are followed.

Ensure compliance with restaurant safety and security standards to maintain a safe environment for employees and customers.

Take responsibility for maintaining food safety standards throughout the restaurant.

Actively seek customer feedback to ensure an exceptional customer experience.

Work within a team to deliver the best quality and fastest service for customers.

Perks of being part of our team : Discounted Maccas (Yum!) World-renowned training programs Flexible work hours to fit your lifestyle and commitments Diverse and inclusive workplace with equal opportunities A fun and welcoming work environment Qualifications : Management experience in hospitality and retail is preferred.

Completion of McDonald's management training program at a department level is advantageous.

Relevant courses such as Developing the Leader in Me (DLM), previously IDM or ASM, or specific department courses like Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC) are beneficial.

A current first aid and fire training certificate is preferable.