Community Support Worker - Youth

About Us

Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across Southland, Otago, West Coast, Upper South Island and the Lower North Island. Our team of passionate staff journey alongside individuals to support them in setting and achieving their goals.

We are looking for someone with a passion for supporting people with high and complex needs to lead fulfilling lives in the community.

Our services provide a safe and positive environment where our clients are assisted to achieve maximum independence.

Job Description

Posted : 24 / 11 / 2025

Closing Date : 08 / 12 / 2025

Job Type : Permanent - Full Time

Location : Wellington

Job Category : Community Services and Development

Pact is looking for a PART OR FULL TIME Community Support Worker for our youth service in the REGION area.

The Role

Pact is seeking an enthusiastic and compassionate person to support a rangatahi living with intellectual disability and complex behaviours. This is a unique opportunity to make a real difference in the life of a young person who requires consistent, hands‑on support.

We are looking for someone who will inspire, encourage, and role‑model positive behaviours, while bringing excellent interpersonal skills and a genuine can‑do attitude.

The successful candidate will be passionate about supporting youth with a history of challenging behaviours, and providing a meaningful, supportive and educational environment for rangatahi. Further assisting in gaining social, health, education, whanau and cultural reconnection.

Your days may vary, but will consist of :

• Engaging with clients
• Setting and achieving individual personal goals
• Encouraging client participation in day to day life
• Supporting them with activities of daily living
• Ensuring support with medication and considering client needs
• Supporting clients with personal hygiene
• Activities within the community
• Supporting social and whanau connection
• Ensuring client processes are accurately documented
• Most importantly supporting them to have fun and live fulfilling lives

As we operate 24 / 7, hours of work will include day, evening, weekend and sleepover shifts.

Desired Skills and Experience

What you'll bring

Excellent communication and networking skills and the ability to build and sustain working relationships with clients, staff and external agencies is essential. Previous professional experience in the mental health field and experience of working with child and youth clients will be an advantage.

A level 4 or other relevant qualification in mental health is desirable but not essential. Otherwise, there is an expectation that you will be willing to start working towards obtaining a level 4 mental health qualification after your first year of employment.

Please do not apply unless you already have the right to work in New Zealand. We are unable to help with visa sponsorship.

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