Assistant Manager - Data Operations (Nehr)

Assistant Manager - Data Operations (NEHR)

This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals to serve their patients better.

The programme is part of a national healthcare ecosystem and supports the digitization and connection with other national healthcare programmes.

Role & Responsibilities

Perform daily monitoring / check to ensure the Data Operations is smooth and Data quality is achieved for individual Licensee / Source System / Institution

Take ownership to discuss the Operation Tickets with the corresponding Licensee / Source System / Institution

Responsible for the Ticket Lifecyle from Creation of tickets on new Issues, until closure and ensure the activities are tracked and completed within SLA, with exceptions / deviations being escalated immediately

Support the development and implementation of data quality frameworks, policies, and standard operating procedures for NEHR data quality

Design and execute data quality monitoring programmes to identify, track, and resolve data quality issues across participating healthcare institutions

Collaborate with healthcare providers, IT teams, and stakeholders to accomplish the set data quality metrics and KPIs

Support to maintain and provide monthly assessment of data quality dashboards based on various sectors to track improvements and areas requiring attention

Support any audits and assessments of data quality, providing required detailed reports and implement the auditors recommendations and feedback

Should be hands on to run the Power BI, Tableau or similar Low-Code or No-Code tools and generate the reports for weekly, Monthly, Quarterly and Annual reporting

Should be having the understanding and able to follow the prescribed Data Governance and Data Security guideline and principles

Requirements

Bachelor's Degree in Computer Science, Information Technology or related degree

At least 5 to 8 years' experience in Data Analysis, Data Governance and Data Quality assessment for enterprise IT systems

Self-motivated, driven, a good team player and strong ability to multi-task

Excellent verbal, written communication and interpersonal skills

#J-

• Ljbffr