Citrix Business Development Manager

Overview

Dicker Data is looking for an experienced Business Development Manager to be responsible for the overall profitability and success of our Citrix (CXANZ) portfolio.

Your mission is to retain and grow profitable Citrix business across New Zealand by driving customer renewals, expanding existing accounts, and uncovering new opportunities.

You will work closely with end customers to ensure high levels of satisfaction, loyalty, and solution adoption.

A key aspect of this role is identifying and nurturing new customer engagements—positioning Citrix's digital workspace, app delivery, and secure access solutions to meet evolving business needs.

Through strategic account planning, partner collaboration, and targeted enablement, you will help accelerate growth and deliver measurable outcomes.

You will also serve as the trusted advisor to end customers, aligning Citrix technologies with their business objectives and providing expert guidance throughout the customer lifecycle.

Key Responsibilities

Proactively identify and cultivate new Citrix opportunities across existing and prospective end users, driving engagement and unlocking net-new revenue streams through strategic outreach and solution alignment.

Support end-user sales engagements by participating in joint calls, delivering tailored presentations, and contributing to strategies that accelerate pipeline conversion and improve win rates.

Maintain disciplined CRM usage to ensure accurate forecasting, opportunity tracking, and data-driven decision-making, while analyzing customer data to uncover trends and craft tailored value propositions.

Promote CXANZ-led campaigns, incentives, and product updates to drive awareness and sales momentum, guiding end users through CXANZ programs and tools to empower adoption of Citrix solutions.

Collaborate with CXANZ partners and internal teams to deliver seamless solution execution, ensuring smooth onboarding and helping customers achieve meaningful business outcomes.

Build and nurture strong relationships with end customers, focusing on long-term needs, renewal cycles, and expansion opportunities to reduce churn and increase Citrix solution adoption.

Serve as a key liaison between CXANZ partners, end customers, and Dicker Data, ensuring clear communication, coordinated execution, and adherence to company policies and health and safety standards.

Skills, Knowledge & Experience

At least 5 years of experience in business development or account management, ideally with Enterprise customers, channel partners in IT distribution or vendor environments.

Proven ability to prioritize under pressure, managing multiple tasks to meet internal and partner expectations while delivering high-quality outcomes.

Self-motivated with hands-on experience in Citrix, virtualization, cloud infrastructure, and endpoint security; proactive problem solver with the ability to quickly grasp new technologies.

Strong written, verbal, and presentation skills, with the confidence to engage stakeholders across all levels and build trust-based relationships.

Detail-oriented and dependable, thriving in fast-paced, deadline-driven environments with proven follow-through.

Solid understanding of customer lifecycle management, including renewal and expansion strategies, and the ability to align solutions with evolving customer needs.

Dicker Data is an ASX-listed company with a positive culture and a long-standing record of gender equality and diversity.

Benefits

Competitive Salary Package

Medical, Life & Trauma Insurance, and annual flu vaccination

Flexible working environment and working from home allowance

Parental leave payments above government provisions

Only those with the legal right to work in New Zealand may apply for this position.

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