Administration Support - Community Mental Health

Administration Support – Adult Community Mental Health & Addiction Services

• Permanent full-time – 40 hours per week
• Monday – Friday office hours

Join Health New Zealand – Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people‑centred health system. This is mahi that will improve the health and well‑being of everyone in Aotearoa, and we’ve got an opportunity for you to be part of it.

About The Role

We are seeking a motivated and enthusiastic person to join our administration team within Adult Community Mental Health Services at Tauranga Hospital. The main purpose of this role is to provide administration support in reception based at ACMHAS. You will deal with clients both face‑to‑face and on the phone, handle referrals, and manage our client documentation. The reception team is the heart of our service and the first point of contact for our clients and for providing support to our clinical teams. This role requires excellent administrative skills, attention to detail and accuracy, the ability to problem‑solve and think outside the box. It is an important part of a team that works closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty. It will also require a high level of flexibility as you will support across the whole Adult Community Mental Health administration team as required.

About You

To be successful in this position you will have the ability to work to a high level and provide excellent customer service. You will be a strong communicator both verbally and written, with well‑developed interpersonal skills. We are looking for someone with a minimum of 3 years demonstrated experience in an administrative position, comprehensive knowledge of patient information systems, and a high level of detail and organisational skills. Prior experience with audio typing would be an advantage.

Working for Health New Zealand

Health New Zealand – Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

How To Apply

To view the position description and / or apply for the role please click “ apply now .” All applications must be submitted through our online careers portal before 11 : 59 pm on Wednesday 12th of November. Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.

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