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Product Specialist, Advanced Surgery- Auckland

Product Specialist, Advanced Surgery- Auckland

BaxterAuckland, Auckland, New Zealand
1 day ago
Job description

Product Specialist, Advanced Surgery- Auckland

3 weeks ago – Be among the first 25 applicants.

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Role

An exciting opportunity has arisen for a Product Specialist to join our New Zealand Advanced Surgery team based in Auckland. Reporting to the Sales Manager, you will work as an integral member of the team driving revenue growth and profitability across all assigned accounts, new and existing, across New Zealand. In this role you will use your effective territory management skills to execute sales strategies through development of new business and maintaining existing business while maximizing market presence of our product portfolio.

Key Responsibilities

  • Achieve communicated sales budgets by penetrating profitable sales of Advanced Surgery products into key targeted accounts within the appointed territory.
  • Build relationships and networks with clinical and management staff in accounts.
  • Accurately represent the features and benefits of the specific product specialist portfolio to customers and potential customers.
  • Maintain profitability within the area of responsibility in consultation with sales and marketing personnel.
  • Provide market information and any other relevant data as required to maintain a sound understanding of the marketplace.
  • Identify incremental business opportunities and develop strategies to gain any sales flowing from such opportunities.
  • Facilitate product presentations to induce product usage in key specialties.
  • Identify customer needs and personnel responsible to provide in‑service and effective use of Baxter’s products.
  • Ensure up‑to‑date knowledge of products to facilitate effective and accurate communication with customers.
  • Maintain documentation and contacts within accounts to enhance business relationships through effective account management.
  • Collaborate with Baxter Sales Management, Marketing and Product Managers, and Advanced Surgery Manager on the development and progress of account management plans and the achievement of gross profit and revenue growth, with regular reviews to monitor outcomes.
  • Maintain a complete and detailed understanding of policies and procedures and educate Baxter customers on Baxter policies (e.g., returns goods policy).
  • Coordinate with the Customer Service Team to ensure that account ordering needs are met to the customer's requirements.
  • Provide feedback to the Sales Lead on trends in accounts through the preparation and submission of a monthly report, including market (competitive) intelligence.
  • Supply new business forecasts to management to ensure materials management adequately meets customer’s needs.

Key Requirements

  • Tertiary degree in Medical Science, Healthcare, Business, Management or related fields.
  • 3‑5 years’ experience working in a commercial / sales role within the Medical Devices or Pharmaceutical industry is desirable.
  • Knowledge and application of effective selling skills, including value‑added selling techniques and Key Account Management is preferred.
  • Working knowledge of the Hospital and Healthcare system is highly desirable.
  • Highly developed interpersonal effectiveness and relationship‑building abilities.
  • Accountable for achieving targets and delivering outstanding customer service.
  • Collaborative approach and ability to work well with others.
  • Willingness to travel as required.
  • Why Baxter?

    At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic selves, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate at Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

    Baxter is proud to be recognised as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

    Vaccination Policy

    All Australian and New Zealand Staff members who work at or visit hospitals, are in contact with patients or where required by a customer, must be fully vaccinated against COVID‑19. The requirement to be vaccinated does not apply to other staff members at Baxter facilities.

    Equal Employment Opportunity

    Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

    Reasonable Accommodations

    Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

    Recruitment Fraud Notice

    Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and / or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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    Product Specialist Advanced Surgery Auckland • Auckland, Auckland, New Zealand

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