ACC Navigator

We are seeking an enthusiastic and community-minded kaimahi to join the ACC Navigation Service at Ngā Kete Mātauranga Pounamu Charitable Trust.

ACC Pou Arahi Navigator

We are seeking an enthusiastic and community-minded kaimahi to join the ACC Navigation Service at Ngā Kete Mātauranga Pounamu Charitable Trust.

In this role, you will provide a high quality, whānau-centered service and take the lead on complex ACC navigation cases. You will also :

• Keep ACC Navigation service providers connected and informed
• Lead survey collation for Whānau voice
• Promote ACC Navigation Service
• Provide a gold standard ACC Navigation service
• Ensure kiritaki / patient and whānau voice is heard and walk with them as their ACC claim or query is progressed
• Consult between ACC and kiritaki / client
• Network, develop and maintain cooperative relationships

This role would suit someone with strong communication and organisational skills with the ability to work autonomously, excellent time management skills, and a commitment to exceptional patient care.

Weekly hours : 20 per week. Immediate start date. Full training supplied by ACC.

Apply by forwarding your CV and a cover letter stating interest (including preferred start date) to : Danielle Phillips, 92 Spey Street, Invercargill, or email

Employment is subject to police vetting and the requirements of the Children Act (2014).

Vacancy closes Friday 17 October 2025, 5 : 00pm