Senior Manager, Development Operations and Research

Location : Remote

Reports to : Development Director

The Senior Development Operations Manager is a core member of the development team responsible for building and maintaining the operational systems, processes, and tools that drive successful fundraising. This role ensures seamless coordination across donor engagement, gift processing, and reporting functions. Working closely with the Development Research Manager, the Senior Development Operations Manager will serve as the central hub for data integrity, stewardship systems, and operational excellence to help the team reach ambitious fundraising goals.

This is a full-time, remote position. Occasional travel to conferences or team gatherings may be required. Empower Project is a fully remote organization, with staff across multiple time zones. The position requires availability during core business hours, Monday through Friday, with occasional evenings and weekends during peak fundraising periods.

Job Responsibilities

Development Operations & Systems (50%)

• Oversee and improve systems for tracking donor cultivation, solicitation, and stewardship.
• Manage systems for principal communication and outreach, and team project management needs.
• Partner with Development Research Manager to ensure accurate, timely, and integrated donor records across platforms.
• Manage donor acknowledgment processes, ensuring accurate and timely thank-you letters, receipts, and stewardship communications.
• Support segmentation, list management, and mass communications through fundraising platforms.
• Support team scheduling needs both internally and externally.

Gift Processing & Finance Liaison (10%)

Data Integrity & Reporting (25%)

Cross-Functional Collaboration (15%)

Desired Qualifications

Successful candidates will meet the following criteria

Additional Background

Compensation Package

$72,000 a year plus benefits. In order to counter pay inequality and uphold internal parity, salaries are non-negotiable for new staff. Benefits include health insurance, dental insurance, and paid time off. Paid time off includes vacation, sick leave, personal days, and federal holidays.

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