Test Coordinator For Students With Disabilities

Test Coordinator for Students with Disabilities

Join to apply for the Test Coordinator for Students with Disabilities role at University of Auckland.

University of Auckland is New Zealand's leading university with over

• staff and 46,000 students.

Job Description

We are seeking a Test Coordinator to join our Student Disability Services (SDS) team within Student and Scholarly Services.

In this role, you will provide expert coordination of test support for students with disabilities across all University of Auckland campuses, process, update, and maintain special conditions case files within the University's disability case management system (Symplicity Access), and provide specialist advice, training, and guidance to academic and professional staff regarding special conditions in tests.

You will also contribute to ongoing process improvements and strategic initiatives to enhance accessibility, ensuring that students receive equitable support and an inclusive test experience.

Key Responsibilities

Coordinating the provision and communication of approved test special conditions for students with disabilities.

Managing student case files and liaising with academic and professional staff to ensure smooth implementation.

Coordinating communications with faculties and departments, including start-of-semester updates.

Providing technical support and training for users of the Faculty Access Portal.

Leading process improvement initiatives to improve test coordination and student experience.

Supervising casual staff assisting with test coordination logistics.

This is a full-time (37.5 hours per week), fixed-term position for a period of 12 months.

The salary range for this role is $62,400 - $77,800 per annum, depending on experience and qualifications.

For more detailed information about the role, please review the Position Description.

About the Team

Student Disability Services (SDS) is part of Student and Scholarly Services, providing specialist advice and support to students with disabilities to ensure equitable access to learning opportunities and assessments.

SDS works closely with faculties, academic services, Campus Care, and Assessment Services to create an inclusive and supportive environment for all students.

About You

You will bring experience in coordination and relationship management within a large, complex environment.

You will be highly organised, detail-oriented, and proactive, with a strong commitment to accessibility, inclusion, and exceptional service delivery.

Essential Qualifications

A bachelor's degree or relevant tertiary qualification.

3–4 years' experience delivering high-quality customer service.

Experience in managing coordination logistics and working with a wide range of stakeholders.

Excellent communication, organisational, and problem-solving skills.

Ability to use digital systems confidently, including databases and Microsoft Office programs.

Preferred Qualifications

Experience with process improvement initiatives and CRM systems.

Experience supporting students with disabilities or in a tertiary education environment.

Knowledge of Symplicity Access or similar systems.

Understanding of Te Tiriti o Waitangi and commitment to equity and inclusion.

What We Offer

The University of Auckland is New Zealand's leading university and maintains significant computational, laboratory and analytic facilities.

Auckland itself is frequently rated as one of the world's most livable cities.

Flexible employment practices

Up to 6.75% company superannuation scheme

A competitive salary with five weeks' annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information, please visit Staff Benefits.

How to Apply

Applications must be submitted online by the closing date of 19 November

Please include your cover letter and CV highlighting how you meet the skills and experiences outlined above.

Applications may be closed earlier if a suitable candidate is found.

For a confidential conversation about the role, please contact Mark Thomson –

Please note we do not accept applications by email.

Additional Information

To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.

For further information on services for Maori, Pacific, women, LGBTQIATakatapui+, people with disabilities, parenting support, flexible work and other equity issues go to .

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