Surgical Mesh Health Navigator

Full time permanent 1.0FTE (40 hours per week)

Based at Christchurch Health Campus

Join a service that puts people firstHealth New Zealand | Te Whatu Ora is firmly grounded in the principles

of Te Tiriti o Waitangi and is committed to building a health system that

serves all New Zealanders.

About the Role

The national Female Pelvic Mesh Service supports women

experiencing complications from surgical mesh.

You'll be part of a

multidisciplinary team delivering equitable, trauma-informed, culturally safe

care that honours Te Tiriti o Waitangi.

As a Surgical Mesh Health Navigator, you will be a

consistent point of contact for women and their whanau, coordinating care

across hospital, community and ACC-funded services, and ensuring each person's

story is heard once and carried with dignity through their journey.

You will :

Hold

an active caseload and guide patients through assessment, investigations,

planned care and recovery.

• Advocate

for consumers, identify barriers to access, and broker solutions across

primary, community, NGO and government agencies (including ACC).

• Prepare,

document and convey each woman's mesh journey for the MDT and be the voice

of the consumer at MDM's.

• Provide

clear information about to support patients navigate decisions about

treatment options, expectations and self-management.

• Collaborate
• closely with surgeons, CNS, allied health and booking / scheduling teams;

contribute to service improvement and resources.

• Champion

equity and Te Tiriti obligations in everyday practice.About You

You're an empathetic, organised connector who communicates

with clarity and warmth, even in complex situations.

You bring :

• Qualifications :

Tertiary health or social services qualification is preferred, at a

minimum you will have a Health & Wellbeing (Social & Community)

Level 4 (or demonstrate equivalent experience).

• Experience :

Working in complex health settings; handling sensitive clinical / admin

information; strong time-management.

• Knowledge :

NZ health system (including Te Whatu Ora reforms), medical / surgical

terminology, and available health / community resources.

• Skills :

Advanced communication and emotional intelligence; relationship building

across sectors; digital literacy (MS Office).

• Commitment :

Demonstrated application of Te Tiriti o Waitangi, equity, cultural safety

and trauma-informed practice; personal resilience and wellbeing.If you are ready to make a tangible difference in the lives of women

and whanau across Aotearoa please apply today.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring

excellent healthcare for the people of New Zealand.

We embrace a workforce that

is diverse and inclusive so that we are better positioned to understand and

service our community.

We welcome applications from our diverse Maori,

Pacific, disabled, and rainbow communities.

How to Apply

To apply please

click 'apply now.'

All applications must be submitted

through our online careers' portal by 23rd November

If you have any questions about the

role, please contact Alex Jay at

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.