Line 1 Risk & Compliance Manager (Auto)

We're looking for a Line 1 Risk & Compliance Manager to join our team and help embed effective risk management and compliance practices across Heartland's Auto business unit.

Is this your next role?

You'll champion a strong risk culture and ensure operational, and compliance risks are proactively identified, assessed, and managed. You'll work closely with business leaders to implement frameworks, monitor controls, and support regulatory compliance.

Key responsibilities :

Lead Risk and Control Self-Assessments (RCSAs) and ensure alignment with bank-wide frameworks

Test the design and operating effectiveness of controls

Manage Risk-In-Change processes for new initiatives and systems

Manage incidents, issues, and complaints end-to-end, including root cause analysis and remediation

Contribute to reporting for senior leadership and the Executive Risk Committee

Deliver targeted risk and compliance training and foster a proactive risk culture

Identify opportunities for continuous improvement across risk and compliance practices

Does this sound like you?

You're a confident, detail-oriented professional with a strong risk mindset and the ability to influence behaviours across the business.

You're a pro with :

Proven experience in operational risk and / or compliance within banking or financial services

Solid understanding of key regulatory obligations

Experience with RCSAs, control testing, and incident management

Exposure to executive-level reporting and governance

A bachelor's degree in business or a related field (preferred)

Strong communication skills and resilience in fast-paced environments

A bit about us and what we do

Heartland is an NZX / ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates.

Can you see yourself here?

We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Maori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).

Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks!

Diversity & Inclusion

At Heartland, we're proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people.

Keen to learn more?

For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn