Senior Product Manager, Platform

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com / careers.

Sr. Product Manager, Platform

Role

As a Senior Product Manager for our Platform team at SmarterDx, you will play a pivotal role in building and scaling the shared infrastructure, services, and user experiences that power our product portfolio. Reporting to the Staff Product Manager overseeing Metrics and Platform, you’ll drive the vision, roadmap, and execution of our core shared platform — ensuring consistency, scalability, and excellence across all SmarterDx products.

You’ll partner closely with Product, Engineering, Customer Success, and Implementation teams to create a unified platform experience encompassing user login and settings, billing and invoicing, internal tools, and integrations. You’ll also collaborate on the evolution of SmarterMetrics, our internal metrics platform, to empower data-driven insights across the organization.

This role is fully remote within the US.

What You’ll Do

• Own the Platform roadmap and drive the development of shared services that power SmarterDx’s product ecosystem, including :
• User login experience and authentication
• User settings and configuration management
• Billing and invoicing portal
• Customer Success and client support integrations (e.g., Zendesk, ChurnZero)
• Internal tools and shared infrastructure supporting all products
• SmarterMetrics (metrics and insights platform)
• Lead collaboration with cross‑functional teams (Engineering, Data, CS, Implementation) to deliver platform capabilities efficiently and reliably.
• Define and track key success metrics for shared platform adoption and performance.
• Partner with Customer Success to design and implement client communication and support experiences.
• Coordinate with other PMs to align shared features, dependencies, and platform rollouts across product teams.
• Manage the end‑to‑end product lifecycle : discovery, ideation, prioritization, delivery, and post‑launch optimization.
• Contribute to strategic discussions about how the Platform supports future products within the SmarterDx portfolio.

What You Bring

Nice To Haves

Compensation

$185k to $210k base + equity

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