Help Desk / Contracts Administrator

Green by Nature is a leading greenspace and full facilities maintenance company committed to delivering solutions and excellent service to our clients across Auckland and further afield. We currently have an opening to join our Help Desk team on a 12‑month fixed‑term basis to cover maternity leave. Ideally, this role will start in mid‑January 2026, so if you’re looking for a new role for the year, this is for you!

About The Role

We are looking for an enthusiastic Help Desk / Contracts Administrator who thrives in a busy, collaborative environment and is focused on delivering exceptional business support. Based from our depot in Henderson, this is a key role within our team and carries a significant amount of responsibility. We seek highly motivated individuals who enjoy a challenge and take pride in delivering a high standard of customer service.

Your Responsibilities Will Include

• Customer Service : Providing top‑note customer service both internally and externally, building and maintaining strong relationships.
• Data Entry : Accurately recording project and job‑related information in multiple databases and ensuring tasks are managed to completion.
• Asset Management : Overseeing and updating the asset management system.
• Subcontractors : Maintaining subcontractor databases, prioritising and allocating workloads.
• Monthly Reports : Analysing data and preparing monthly reports for management and customers.
• Accounts : Meeting financial reporting deadlines, completing monthly invoicing processes, raising purchase orders, invoices and work orders.
• Management Support : Providing high‑level support to the Operations Manager, Team Leaders and their teams.

What We’re Looking For

Our ideal candidate will have experience working in a similar industry. Other attributes include :

Why Join Us?

About Us

Since 1992, Green by Nature has dedicated itself to creating and maintaining beautiful outdoor spaces across New Zealand. With over 800 employees in more than 20 locations nationwide, we've become a strong force in the industry. Our purpose is to improve people’s lives by building, caring for and maintaining remarkable green spaces that enable us all to do more of the things we love.

In accordance with the Company’s Drug & Alcohol Policy, the successful candidate will be required to undergo and pass a pre‑employment drug test.

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