We are seeking reliable and detail-oriented Housekeepers to maintain high standards of cleanliness and presentation across guest rooms and common areas. This role is key to creating an exceptional guest experience in a professional and supportive work environment.
Key Responsibilities
Clean guest rooms, bathrooms, hallways, and public areas to company standards
Sweep, mop, vacuum, and polish floors and furnishings
Dust and polish furniture, fixtures, and fittings
Strip, make, and dress beds; replace bed linen and restock room amenities
Clean kitchens, appliances, cupboards, counters, and floors in designated areas
Manage laundry operations including washing, drying, ironing, and folding linen
Remove rubbish, empty garbage containers, and handle waste disposal appropriately
Follow daily cleaning schedules and checklists to ensure consistent standards
Report damages, maintenance issues, or lost property immediately
Maintain a high level of personal presentation and adhere to uniform standards
Report complaints, accidents, or incidents promptly and document as required
Perform additional housekeeping duties as reasonably requested by supervisors
Health & Safety
Comply with all company and legal health, safety, and hygiene policies
Identify hazards and take preventive action to support a Zero Harm environment
Follow all required safety and compliance standards, including PPE and safe handling procedures
Report all incidents, injuries, or unsafe conditions immediately
Support a culture of safety and teamwork among colleagues
Comply with the Health and Safety at Work Act (HSWA) and related regulations
About You
Qualification equivalent to NZQF Level 1 (New Zealand) or AQF Certificate I (Australia), or relevant experience in housekeeping
Ability to work independently or as part of a team
Good communication skills and professional presentation
Strong work ethic, time management, and attention to detail
Calm and organised under pressure
Basic computer literacy and ability to complete simple paperwork
Willingness to undergo pre-employment checks (including drug screening, if required)
Commitment to quality, consistency, and workplace safety
Housekeeper • Auckland, Auckland, New Zealand